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December 2023 by N
NEVER EVER GOING BACK TO THIS MOVIE THEATER THEY ARE ABSOLUTELY HORRIBLE!!WENT IN WITH MY FAMILY WE WATCHED A MOVIE AND ACCIDENTALLY LEFT OUR STROLLER BEHIND ONCE WE REALIZED IT WAS LEFT BEHIND I CALLED SPOKE TO MAKAYLA TO CONFIRM THE STROLLER WAS THERE SHE DESCRIBED THE MINNIE MOUSE BACKPACK THAT WAS ON MY STROLLER THEN I WAS PUT ON HOLD SHE TOLD ME SHE NEEDED TO CHECK WITH HER MANAGER ONCE SHE CALLED ME BACK I WAS TOLD THEY GAVE MY STROLLER TO SOMEONE ELSE. THEN I SPOKE WITH ANOTHER FEMALE MANAGER SHE THEN TOLD ME THE SAME THING AFTER I QUESTIONED WHY DIDNT THEY HAVE THE PERSON DESCRIBE THE STROLLER W/ THE ITEMS THAT WERE LEFT INSIDE SHE SAID WERE NOT RESPONSIBLE FOR LOST ITEMS AND I CANT DENY ANYONE WHO COMES IN TO CLAIM A STROLLER THAT IS IN PLAIN VIEW. I ALSO STATED “SO IF I WALKED IN LOOKED BEHIND THE COUNTER POINTER AT AN ITEM AND SAID THATS MINE WOULD YOU GIVE IT TO ME??” SHE FLAT OUT SAID” YEAH” TALK ABOUT A RIDICULOUS ANSWER COMING FROM NOT 1 BUT 2 MANAGERSA VERY POOR CHOICE ON MANAGEMENTS BEHALF.TO ANYONE WHO LEAVES THEIR ITEMS BEHIND THERE BE MINDFUL THEY WILL GIVE IT TO ANYONE WHO CLAIMS IT BELONGS TO THEMI WOULDN’T EVEN GIVE THIS PLACE 1 STAR FOR THE TYPE OF WAY MANAGEMENT HANDLES SITUATIONS THAT COMES TO LOST & FOUND.
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December 2023 by Heidi Kindel
Great place! Very comfy seats, Love the recline, Clean Theaters.
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December 2023 by Christine Gilge
Wonderful theatre so modern spacious and not crowded! They even have 1/2 off Tuesdays!
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November 2023 by Mike Solomon
The Santa tearing tickets tonight stopped my 8 year old and me from going in because my sleeping 2-year old didn't have a ticket. Most people with a heart would of been a little understanding about the situation, but not this grinch. I did get my money back, but definitely not a theater with a family friendly staff.
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September 2023 by Kerri Ray
Very nice theatre! We went as a group of five. One person didn’t like the seats I chose, but they were very accommodating to let us change them to the back row. Nice and roomy seats. You don’t have to sit shoulder to shoulder. And the seats reclined. We had a hard time figuring out how to recline them. The button is on the flip down armrest in this theatre. It was a long walk from the parking lot to the theatre.
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August 2023 by Sweet Pappy Jones
Over the last six months, I have been all over the southwest United States. I don’t remember what movie I saw at The River, but the restrooms afterwards, I’ll never forget. Mostly because the stench of urine is still staining my nostrils. I’m not even mad at employees or manager, this is for the owners: You are trash.
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August 2023 by Anthony Pierce
Great place cheap early start time tickets. No sticky seats except for that one time after there was a magic Mike showing. Oddly it smelled like fish. Very wierd day that day
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July 2023 by Susan Williams
I always enjoy this theater. The front foyer is reminiscent of some of the old, elegant Hollywood theaters, except with really comfortable reclining lounge seating. We enjoyed the new Indiana Jones film with the theater's awesome sound system and great ac environment. Tuesdays are early bird discount days, and tickets are only $10 each. After enjoying the movie, there's lots of great restaurants nearby. Easy parking and lovely atmosphere. Winner!
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June 2023 by Alvaro Sandoval
Everyone was really nice and helpful. I could see staff was doing their best to clean up after a sea of kids that left popcorn in the lobby. Everyone also smiled and greeted us when we walked out. That was nice.The only thing is that the sound was lacking bass in the middle row for Super Mario Bros. movie.That's supposed to be the best seat in the house, so I was a little disappointed when the explosions didn't have the knock/rumble I expected.I also thought the volume was great, so I'm not saying I wished the whole audio system were louder.Probably, it's because I watched it in one of the smaller theaters. I will be back to treat my theory.Will come back again soon!
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June 2023 by Fernando Cuahuizo
Had a great time last night at the movies last night, went to the Transformers: Rise of the Beasts premier. I was running late to my movie and was greeted with fast and friendly service at the concession stand. A big thank you Javier for all your help
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June 2023 by Justin Joslin
This theater has comfortable seating and the sound system was really nice. Assigned seating is a plus.
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May 2023 by Caren Oldfield
Wide, comfortable seats with foot rests in some theaters. I was pleasantly surprised with the seniors' discount on Tuesday. Great sound.
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May 2023 by Love Akhigbe
Very Clean and good Popcorn ?
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April 2023 by Juli
Always enjoy watching movies at this location. Great food and super comfy seating. Temps are always comfortable even when it's extremely hot outside. Plus the fabulous shopping and excellent restaurants located at the River cannot be ignored. Love this whole area!
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April 2023 by Shawn Z
Went to see John wick and it was very annoying. 50% of the people there were constantly getting up and leaving multiple times, literally during the entire film someone was getting up leaving then coming back to their seat. The lady next to me was on her phone texting and took 2 phone calls on full volume. This place use to be great in years past but be warned in recent years a lot of low class people coming making too much noise and not muting their phones. Last 3 movies I saw here had this same experience, I won't come back I'd rather watch movies at my house.
