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June 2023 by Frank Crumley
There are many companies out there that are happy to get the sale, but there are few that are willing to provide exemplary service after the sale. I have first hand experience that you can rest assured when dealing with Erik's Furniture. For many years, I received outstanding service from Gary before his retirement. Now, working with Guy McClure, the legacy of service continues. In fact, Guy goes above and beyond to represent Erik's commitment to service. I will continue to recommend this establishment to my clients and I will especially recommend they ask for Guy, so that they will experience the highest level of customer care and professional guidance, just as I have. Remember to shop Erik's when you need quality modern designed furniture and 5 star customer service.
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November 2022 by Susan T.
This store is awesome! high quality furniture at moderate prices! beautiful styles. a salesperson named Guy is extremely knowledgeable and helpful. He helped us to match products and colors. we bought several pieces of furniture here after shopping at a dozen other furniture stores. We compared prices and quality across the valley and this place is the best!!
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September 2022 by Kyle Collins
Apparently I wasn't dressed appropriately because after introducing myself and asking a question about a sofa he turned and dissappeared. Very nice higher end furnishings not easily found in other places. Just be prepared for a snub if you're not driving a Bentley.
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July 2022 by Alden Reimonenq
Edit your reviewAdd photoShareSaveLocation & HoursMap71285 Hwy 111Rancho Mirage, CA 92270Get directionsMon9:00 AM - 5:30 PMTue9:00 AM - 5:30 PMWed9:00 AM - 5:30 PMOpen nowThu9:00 AM - 5:30 PMFri9:00 AM - 5:30 PMSat9:00 AM - 5:30 PMSun11:00 AM - 5:00 PMEdit business infoYou Might Also ConsiderSponsoredShades WestShades West673.7 miles away from Erik's FurnitureMarti M. said"Very very good service and prices with quality install. From the initial call to the final Install everything was great and handled with professionalism. Daniel was great on the phone coordinating appointments, Billy is hard working…"read morein Shutters, Shades & Blinds, AwningsCollins PaintingCollins Painting102.7 miles away from Erik's FurnitureLeo T. said"Jeff and his team are professional and do really good work. They listened to my requirements and addressed any questions with kindness and respect. Several people in our neighborhood worked with Collins Painting and all of our homes…"read morein Painters, Drywall Installation & RepairAmenities and MoreAccepts Credit CardsStreet ParkingShare Your ExperienceDoes this business offer plastic-free packaging?YesNoNot SureAbout the BusinessContemporary Furniture, Interior Design, In-Home Design ServiceRead moreAsk the CommunityAsk a questionYelp users haven’t asked any questions yet about Erik's Furniture.Recommended ReviewsYour trust is our top concern, so businesses can't pay to alter or remove their reviews. Learn more.Search within reviewsSearch within reviewsNewest FirstPhoto of Alden R.Alden R.Palm Springs, CA056/29/2022I have been a customer of Erik's Furniture and have been pleased. However, recently I was shocked by an experience I had there. In late April, I purchased Italian furniture there. In June, I wanted to add another night stand and noticed that it was priced $300 less than what I paid previously. This was not a sales price; it was now the regular price. I asked management if there was going to be a price adjustment and he responded no. He came up with a ridiculous claim that because the of the currency exchange he could get the furniture less now and sell it for less. Of course, my items were not now returnable. I was treated very badly and will never shop there again. They pretend to be a high-end store, but are really buying container goods with outrageous mark-ups. Avoid this store.
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June 2022 by Alden R.
I have been a customer of Erik's Furniture and have been pleased. However, recently I was shocked by an experience I had there. In late April, I purchased Italian furniture there. In June, I wanted to add another night stand and noticed that it was priced $300 less than what I paid previously. This was not a sales price; it was now the regular price. I asked management if there was going to be a price adjustment and he responded no. He came up with a ridiculous claim that because the of the currency exchange he could get the furniture less now and sell it for less. Of course, my items were not now returnable. I was treated very badly and will never shop there again. They pretend to be a high-end store, but are really buying container goods with outrageous mark-ups. Avoid this store.
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January 2022 by Anirak O.
Very nice contemporary furniture. Guy is always helpful with my honey and me. Thanks Guy.
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November 2021 by Kim _Kyle Collins
Apparently I wasn't dressed appropriately because after introducing myself and asking a question about a sofa he turned and dissappeared. Very nice higher end furnishings not easily found in other places. Just be prepared for a snub if you're not driving a Bentley.
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September 2021 by S
I came in to buy some furniture and was greeted by Bill. He helped me pick out some furniture and it was delivered with in a few hours. One of delivery kids named Chris was very helpful!! ????
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February 2021 by Sergio
I came in to buy some furniture and was greeted by Bill. He helped me pick out some furniture and it was delivered with in a few hours. One of delivery kids named Chris was very helpful!! ????
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October 2020 by mike clark
We're happy with our new mattresses, but don't let the sales person try and convince you that they will haul away your old mattress. We were told they would unless it was badly stained. Our master bedroom mattress was in bad shape, and we didn't expect they'd take it. The queen in the guest room, however, was in great shape. It was clear from the moment the delivery guys arrived that they had no intention of taking either one. Please just be honest with you customers.
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October 2020 by Mike Bills
We were searching for modern sofa and after visiting almost every furniture store in the valley, we found exactly what we wanted at Erik's Furniture. This was our first experience buying furniture at Erik's and we were very impressed with their customer service. The quality of their furniture is absolutely amazing. Based on our experience, Erik's Furniture will be our first choice as they stand by their product and offer impeccable customer service.
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July 2020 by Roy H.
I went in to order a new sofa. I had selected the fabric and was ready to order. I had mentioned that I found leather sofas too hard for me. The sales person said he wanted to show me a leather sofa that would be comfortable. Please note I was in the paper work stage of ordering the other fabric sofa. I sat on the leather sofa and found it more comfortable than any of the other leather sofas I had tried in the store, so I bought it instead of the one I came in to buy. 12 days later after many back aches I developed sitting on the sofa ( there is no back support ), I went in and told the salesman how unsatisfied I was. He went upstairs to speak to the owner and came back and told me they would take it back and credit it towards the original sofa I wanted. He told me to go home and take a pic of it and send it to him in an email. I sent the pic on a Friday and the following Tuesday he called and said the owner changed his mind and would not take the sofa back.I am guessing the pic showed how worn it looked after only 12 days. There was no damage just the leather look very wrinkled after only 12 days. The quality of the sofa is very poor and I guess they just don't want my business any more.
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October 2019 by Ralph B.
We bought a sofa chair and ottoman from Ericks and Garry assisted us. His product knowledge as he pointed out small things that make a huge difference in quality as well as wear was very helpful. He said we would receive delivery in 5 weeks and we were impressed when he called to say the order was in and that they delivered to our home the same day at 5 weeks- impressive. We have purchased from Ericks in the past and we must say their service is unmatched.
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September 2019 by Richard W.
Carlos is the best! Hurry in... changes everyday! Quality of merchandise hard to beat!!!
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June 2019 by Jay D.
very impressed with the high quality of furniture. Gary was a great consultant...
