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November 2023 by David Goodman
I was calling around just to get information, already had a car purchase lined up in another state. Joshua Bott ended up providing so much value with his expertise, customer service, and knowledge that I drove out to California to buy a car here instead. Little did I know going in it would be one of the best dealerships in the country with the best service top to bottom, the entire team was amazing, a completely seemless experience got exactly what I wanted with no extra sales tactics. As a bonus my girlfriend and I got a nice tour of all the super cars they have in their line of dealerships from Josh. Thank you Joshua Bott and team for making my first new car purchase an incredible experience!
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September 2023 by Pritish Yuvraj
I bought a Jaguar F-Type Convertible P450 from David, and the entire process of sale was amazing. Car looks very sexy with the tops open. I flew from San Francisco to get the car and everything was super smooth. David was very professional and helpful throughout the process. He made sure that all my questions were answered and that I was satisfied with the purchase. Overall, it was a great experience buying a car from him.
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August 2023 by James Lough
The service and the professionalism at Jaguar Rancho Mirage is second to none. The dealership is clean and classic like the cars they sell. This is the first time I’ve actually had fun and enjoyed the car buying process. Thank you Genuinely, Dr. James Lough
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June 2023 by morgan Santillanes
Jacob has sold me 2 cars, and I’d buy a third from him and the team in a heartbeat. Thanks guys!
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June 2023 by Allan Hanson
Alway great service. Duncan is always a pleasure to work with, very professional.
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May 2023 by Russ Wolske
An excellent service department with the kind of support you hope to receive when you own a Jaguar. Frictionless and respectful of your time and your desire to get your automobile back on the road. The service advisors are excellent.
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April 2023 by Terry Albright
These guys are great. Gordon is a consummate professional and an overall friendly and knowledgeable person. We were delighted with the beautiful used XK we bought. It wasn't a high value transaction but you would never know that based on the wonderful way we were treated. They did a very complete inspection that brought the car up to tip top condition. Overall it was truly a delightful experience and the best experience we have ever had with any car dealership. NO, Gordon is not related to me.
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April 2023 by Christopher Barry
WARNING - they play NewsMax all day. Tells you a lot about their politics and their cars.Better options out there!
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October 2022 by Bruce Salimi
JAGUAR RANCHO MIRAGE IS A FIRST-CLASS OPERATION!This dealership is possibly the best and most professional one we have ever purchased a vehicle from.This is our second purchase from this dealership, and each time, we have driven from out of state and over 2,500 miles round trip to trade our car with another.We couldn't be happier dealing with the sales manager and the sales staff.If you want straight talk and a no-nonsense purchase, you can't do better than this dealership!
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September 2022 by Tyler Bentley
I just purchased my second car from the team at Jaguar Rancho Mirage, and the experience was incredible. Making the drive to Palm Desert from San Diego was completely worth it to receive the customer service, ease of purchase, and quality salesmanship I experienced. In and out with the exact car we wanted in ~90 minutes. You can’t beat that.I rarely write reviews, but the continued positive experiences this dealership offers should be recognized. Thanks again, Gordon and team - we’ll see you in a few years for our next purchase.
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July 2022 by Jan Smith
Cody was our sales associate, he made the entire experience feel personal and stress free. We were impressed by the staff. Our questions were answered, we felt valued, and are now the proud owners of a beautiful Jaguar. We are part of the family, and have continued to feel supported since we drove off the lot!
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July 2022 by Carols G.
Customer service is great! I have been help at their location on different occasions. Each and every time they have been so kind, understanding, and very professional. Literally the best car dealership I have ever been to. Sam in service and the manager Chad are wonderful!! Even the valet guys amazing... Thanks so much guys take care sincerely Keisha.
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July 2022 by Sue Logan
The workers in this shop are terrific. Very friendly. However, my jaguar has been in their shop since April 4. Today is June 6. It needed a new fuel pump, they said. But SERIOUSLY??? Two months for a new fuel pump? We are promised a finish date, but when we call we are told, “No. Hopefully next week.” They do not call us, we have to call them each time to find out the completion date has been extended out.My question is IF I get my car back, what kind of compensation will we receive to make us want to use this establishment again? Is it because they are the only Jaguar dealer, so customer service doesn’t matter? After having to do without a car for 2 months, I am at a loss!! I absolutely cannot believe it!!Update: it is now June 13, and still no car! :(Again, what compensation will they offer? This is beyond ridiculous!!Update: It is now July 18. They say they have found the problem. I do have to commend them on at least communicating with us now. I will rate again once we actually drive the car again.
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July 2022 by El Tiburon
Low pressure dealership. Very easy to work with the staff. Did all of the work online and did not have to even leave home.
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April 2022 by Rick H.
I randomly stopped in this week with my 2007 X-Type Sportwagon which is new to me. I had a question about how to reset my fuel oxygen sensor and a key fob issue. I was met by Service Manager, Chad Ingram who was extremely friendly and helpful. I purchased the car from a Washington state dealer and it arrived without plates. I asked Chad if he had a could of license plate frames I could have to throw on the car while I wait for my plates. Chad hooked me up with Indigo plate frames, and Jaguar Rancho Mirage inserts and he even had a jaguar key chain he wanted me to have as a new member of the Jaguar family. It was an incredibly nice and unexpected experience. Thank you, Chad Ingram!