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December 2023 by Marty S.
Recently, my cart underwent major work.Confirming: The team at JR was reliable as well as extremely professional.In particular, Mark Ewing. Who spearheaded the project. And ensured all work was delivered on time and on budget. And it did!
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November 2023 by Larry D.
Bob was amazing, curateous and very helpful today. They are a standup business that I highly recommend for any cart business as competitive pricing and top notch service as their normal course of business!
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October 2023 by Megan K.
This is one of the best businesses left out there. Prompt over the phone, super kind and helpful. They even helped me replace a lost golf cart key for FREE!!! Like I said great business! I really appreciated Bobs kindness, And the service.
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October 2023 by John S.
. . . so pleasantly impressed with our entire dealings with J R. Thomas Golf Cars, from initial inquiry through delivery. Bob Ware was personable, professional, and accommodating throughout, very knowledgeable andpatient with our many questions. He made himself available over thenext couple of days, and when we made our decision he facilitated ourevery request. The reputation of this quality business is well deserved,they care and take pride in customer service.John Standish
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October 2023 by Don F.
My golf cart was slowing down and I called JR Thomas to pick up the cart for normal repairs. Before the slowdown, the golf cart was doing 27 or 28 miles an hour. When returned the golf cart was only doing 24. I expressed my concerns to Jeff, the maintenance guy where he became unprofessional and insulting. I do NOT recommend JR Thomas's service department unless you wish to be treated badly and insulted to boot Don
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June 2023 by Vicki Rodehaver
Great shop to buy either a new or used golf car! The service department is efficient and fairly priced. Give them a try.
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May 2023 by Iv Zh
One of the best places to buy or service your golf cart
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May 2023 by Lorna Gardner
The BEST new and used golf carts, service, rentals and ANY repair needed for your golf cart here in Coachella Valley. Very professional, knowledgeable and customer service is their number one priority. JR Thomas golf carts is the only place I trust. Highly recommended!
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May 2023 by Ken C.
Dropped off seats for rebuilding and reupholstering mid March. Cost $850. Picked up mid April and upon returning home (75 miles one-way) discovered both seat backs were notably flawed. Returned seats several days later to Thomas, they agreed to promptly remedy the problem. Followed up two weeks later learning there had been a "miscommunication" and seat backs remained sitting at Thomas, never returned to upholsterer. Finally picked up repaired seat backs, fourth 150 mile round trip, on May 26, 2023. Apologies offered and staff pleasantly stated, "No charge". I would think not since it was their blunder and $850 had already been paid weeks prior. Happy with final results but employee incompetence, shoddy workmanship and absence of quality control caused an additional 300 miles in round trips and more than two months. Note, unable to post pics I wanted to attach.
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March 2023 by Jack Dogood
They have some of the most interesting selection of golf cart, the sales rep, guy behind the desk, found extremely rude. I walked in there yesterday and was interested in purchasing a golf cart. He didn’t even get up off of his desk, which was fine, but first thing he asked me where do I live? So I told him, that he went on an extremely rude and not intrested to help. I never had lost my temper with any sales person, but definitely will never go back or try to do business with this company, my reviews have reached over 3,000,000 and we travel many different location, but when you run in to people like this, really turns you off for ever wanting to come back to Palm Springs.
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November 2022 by Tracie B.
Best customer experience in the valley. This team goes above and beyond. I had to customize our cart to fit in our small garage and they took care of us and made recommendations that worked perfectly.
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November 2022 by James Wright
Walking into Jr Thomas golf cars I immediately saw all of the pictures and quickly learned that his father was the George Washington of golf carts in the valley! They made me feel welcome and I walked out with a beautiful "Thomas custom" cart. That was affordable and made my neighbors jealous..... I have called them back for the yearly service and they have been honest and efficient in servicing evertime. I wouldn't go anywhere else! Thank you Jr. And the rest of the staff!
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August 2022 by Paulette K.
I highly recommend JR Thomas. We purchased a golf cart for my 91 year old parents. They went out of their way to please my parents. They replaced the windshield, touched up the paint after Moms first outing and even provided her with a pillow so all 4'11" of her can see over the front of the cart. This kind of care and personal service is very rare nowadays. Thank you JR and Bob.
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June 2022 by Ames E.
Call JR Thomas Golf Car's had a guy out to look at my car within two hours. My car was up and running in an hour and I was ready to play golf later in the day thank you Mr. Thomas for your good work I definitely recommend you. I live at Desert princess I'm gonna tell everybody that has golf carts you're the guy to call thanks again.
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May 2022 by Nancy F.
I called Jr Thomas's golf cart store a few days before I arrived in town to buy my Dad a golf cart for his birthday. I had the pleasure of talking to Bob Ware on the phone -he was so easy to talk to and I could tell he was an extremely knowledgeable golf cart salesman. I arrived at the store and was warmly greeted by Bob - he showed me several golf carts- had great advice- and gave me some test drives. I bought a golf cart and he totally took care of everything- he had all new batteries installed-had it detailed clean and then arraigned delivery for the next day in time for the big birthday surprise. I want to recommend Bob because he's amazing!!I really think if you are looking for a new or refurbished golf cart - call on Bob.
