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November 2023 by Michael Dukes
I cannot say enough about MJ Furniture - from Mario the owner who is very hands on to the delivery guys who are extremely careful. The selection of fabrics and styles is extensive, the quality (made at their factory in LA) excellent and value exceptional. Finally, they are very serious about standing behind their warranty. We’ve purchased a sofa and large sectional and cannot recommend the company more highly.
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July 2023 by Chester O.
We just bought a new home and needed furniture fast, MJ Custom delivered in just 3 weeks, which no one else in the coachella valley can do. We are so happy with the construction and fabric choices we made with experct service from our sales person. Thank you MJ you are the best
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March 2023 by Juli C.
I bought a sofa a year ago and used a fabric they recommended as being durable for a dog. One year in and the sofa looks terrible! My West Elm wore better. I called MJ and they say they stand behind the frame.
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July 2022 by Dave G.
Extremely poor customer service..You have to wait forever just to get communication back and everything informationally is always very vague....Got really tired of we'll get back to you with no results or answer. Best to move on to someone else....
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February 2022 by Sylvia W.
BEWARE Do not buy a couch from this establishment if you want to sit on it. From the day it arrived in my house it was the most uncomfortable couch that was ever made. I complained many times, it was never properly fixed. Now, they want to charge me more money to fix it so you can sit on it without breaking your back. Don't believe the word "custom". I ordered a couch to be made longer but it was not made longer and I still paid the higher price. My couch is less than a year old and from the day it was delivered you could not sit on it. Now it has bumps and lumps everywhere. $4,000 down the drain and they won't fix it. They do not stand behind their product.
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September 2021 by Tim Mathias
Don't let the word 'custom' scare you. I thought the pricing was very comparable to other similar non-custom products and the quality was superior. Owners were on site and very helpful.
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August 2021 by Jens M.
We've always wanted a custom built sofa and where referred by a friend to go to MJ Custom Furniture. We where not allowed to bring in our own fabric, but where forced to buy their cheap textile which "pilled" immediately. A $5,000+ sofa shouldn't be scratchy and uncomfortable. When we do use it, we need to use a bed sheet because of the rough surface. Because we hardly use the couch, we didn't bring it up until it was "Too late" according to MJ. Our advice- shop elsewhere. Jens Mueller
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July 2021 by Jim I.
Mario the owner and his son have no customer service skills. Mario said he would go broke if he stood behind his products past one year. He treats his clients rudely when faced with poor product quality. My 3 year old sofa has frame nails piping out and ripping the fabric, from day one when sitting on the sofa in shorts the buttons woul catch on clothing and com off when you stood up. The plastic on the piping pops out and the cushions do not hold their shape. I have other reductions from other sources that lasted 20 yeats that cost less than this junk.
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July 2021 by Brian S.
I was in the market for a new sofa for my living room and I happen to find some of the best rates at this store. Although it was a bit of a drive for me, they were very helpful to finding the right sofa. They were able to deliver the sofa all the way to where I live! Highly recommend this place.
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March 2021 by Ever Rodriguez
The best place were you can get a good quality sofa
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September 2020 by Steve F.
I've purchased a number of items from MJ custom furniture over the years working directly with the owner and had a great experience every time. I stopped in on a recent Friday as I'm in the market for two custom club chairs. It appeared there was only one employee on duty, Stan. I asked about the owner I had worked with and was told he was only there on the weekends. Because I was already there I looked around, but didn't see any chairs in the style I was looking for. When I inquired about making a custom piece like I had done before, I was told they were way too busy. Stan didn't offer any other suggestions and didn't seem interested in working with me. I returned the next day during the time period Stan said the owner would be present. Unfortunately he was out running an errand at the time. Stan said the owner was expected back later that afternoon, but never offered to take my name or number or offer to have anyone call me upon his return. I asked if the owner would be there the following day (Sunday) and was told by Stan he wasn't the owner's "time keeper." No apology for having come in twice, not even a good bye or have a nice day. I hope the owner reads this review as I remember him as a wonderful person. I know he wouldn't appreciate how a long time customer was treated.
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April 2020 by Linda K.
We ordered a custom L-shape sofa approximately 3 years ago. Charcoal grey and beautiful. Sorry to say, the frame work started to "bow" in the center of the 102" body. I had spoken with Beverly about a year ago about it, as soon as we felt it, but as others have mentioned here, they don't guarantee their products! Spent over $3500 and we expected better. Service was fast, but product is terrible and sadly, it's made in the USA. We'd rather spend less elsewhere and just get a new look when it deteriorates because MJ Custom won't see our business again! Keep shopping!!
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October 2019 by Peter T.
$4,000 down the drain. We bought a custom sectional sofa and ottoman in July of 2015, upholstered in what Beverly described as leather, which is actually pleather. After 3 years, the "leather" started to break apart and come off the backing, however, not on all the cushions. I keep the sofa covered all the time, because I have two small dogs that get on it. I stopped into the store to show them what happened to the upholstery, not because I want them to reimburse me or have them recover the sofa. I don't expect that after 4 years, but just so they know that the product is not very good. Beverly kept interrupting me when I was trying to speak, implying that I had not taken good care of it. I asked her to not interrupt me, and she became very rude and asked me to leave the store. Not helpful, not nice. I would not recommend MJ to anyone at this point. Less than mediocre quality. Horrible customer service. I was a repeat customer. Never again!
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August 2019 by Janice P.
The photos speak for themselves! $1000 down the drain. Who would expect this from a custom furniture shop in RANCHO MIRAGE?
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August 2019 by Hillary B.
I could not be happier with my experience with this company. I ordered a leather couch and a fabric chair from them, both custom. The quick turnaround was pretty amazing. I believe they own the factory and make the items in Southern California which is why they're able to do it so fast. My items are just gorgeous. Stan helped me at the store with color / fabric decisions, and he kept me updated the whole time and was very, very nice. My parents also ordered furniture from them and were very pleased as well.
