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March 2024 by Elizabeth Sowles
I ordered from the drive-through this morning, and the young lady at the window greeted me, handed me my drink, and asked if I'd like a straw (all before taking payment)! It's becoming rare to get thoughtful service at Starbucks anymore, but this morning, I drove off happy about more than coffee!
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March 2024 by Lori Ryg
Went there before work last Friday around 7:45 AM. Terrible idea. They were SLAMMED and employees looked beyond stressed. I waited about 20 minutes for my drip coffee and tried to get their attention to tell them, but they completely ignored me since they clearly could not keep up with the volume of orders piling up on them. After watching two employees go on their breaks during this madness made me realize that I was never going to get my coffee so I left.
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February 2024 by cc Studios
On average this Bucks location was pretty clean, well stocked and the staff was helpful and pleasant.
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February 2024 by Andrew
Baristas are amazing and always super kind. Fast and speedy service always too. Will definitely keep coming back!
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January 2024 by Daniel M. Rhodes
Not a place I go for breakfast, coffee, yes. I would love to hang out there more if there were some more outlets to charge up my mobile device. I see some people trying to do it, but it's kind of small all, though there's plenty of space outside. Everyone is very friendly here and welcoming, if your not a regular, they push more towards the mobile. I say service is at its peak for the size of the place.
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January 2024 by Bruce E. Newmark
Friendly
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December 2023 by LP Twitter
If you’re in a hurry do not come to this Starbucks. Regulars take priority over everything. I ordered 1 latte and 1 oat shaken espresso and it took forever - but the worst part was three people who ordered well after me received their drinks before I got mine. Sometimes that’s fine when they ordered simpler drinks but these people were grabbing venti blended fraps, and lattes.Annoying. But if you’re a regular they’ll apparently treat you like gold as I watched happen over and over.
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December 2023 by Leah Woulfe
I work 5am shifts a block away from this Starbucks so, naturally, I want to spend my money here. I also, understand how hard morning shifts are. This location specifically, has the worst customer service. My coworkers also order from this location. I have made it a point to order 20mins AHEAD, to avoid being late. I show up, and the coffees are still not finished. I don't ever expect any staff to check on me at this point. You walk into the building and aren't even acknowledged. The past few times I have finally spoken up about my caramel/mocha drizzle being missing (its petty but, im also paying .60 for it.) Every time I bring it up, I get an attitude. Trust me, I want to just leave and not be late for work but it's the principle at this point. I have experimented and ordered from the 111 Palm Desert location and they get it right with a smile in a timely manner. I have tried Coffee Bean on El paseo, and they are so awesome, no problems. This location is the most convenient for me, unfortunately. I hope you guys can correct this issue.
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October 2023 by Tom Emerton
Great staff and as always great coffee.
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October 2023 by Maegan Pummell
I moved here in April and needed to establish the go-to Starbucks location.Let me save you time, don’t go to this one.If you don’t tip them, they will mess up your drink. It happened several times. I always tip, but the times where I couldn’t regretted it because the drink turned out terrible. You can’t tell them they messed up either because they gaslight you and are super rude.
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October 2023 by Michelle Blair
Hit or miss on how quickly they serve you. A slimmer older gentleman served me today and he was on it, would gave been 5 stars all across if I wasn't basing my rating on overall experiences.I just get coffee so I can't say how well they make the other drinks.Parking: Lots of parking but it's busy there! Few electric stations in the same parking lot. Several choices of places to eat as well there.
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October 2023 by 蛇Manda
Lots of bustling, inside and through the drive thru, and really friendly staff.
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September 2023 by lilmiwok Vasquez
Tried a new coffee drink from Pinterest. The barista made it perfect.
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August 2023 by Brian Aguilar
Service is excellent with them coming to help you real quick for orders or asking for any utensils, very on point and allows for an inviting place, with convertible seating's and even nice locals. They keep the surrounds very clean and they are very welcoming. Great place for doing work while grapping a great coffee, even a little snack for those who get a little hungry while doing work.Parking: I wouldn't hold this place against it as they don't have much room, however as I have to be critical on my review, this place offers limited parking with about 7 spaces in the front of the store 2 of which are handicapped, I would have made it more do to the other parking spots being across the store.
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July 2023 by Derakhsh Fozouni
FAST! I mean I know they have pressure from their mean union busting corporate HQ but these guys are pleasant, fast and thorough
