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December 2023 by M. E. 'Dean' Dahab
Very Courteous and knowledgeable, My Technician Mr. David Okan troubleshot the problems with my phone, and solved the problem within 25 Minutes, The Store is spotless clean, and the staff made me feel welcomed and asked me for future referrals.
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November 2023 by Alan K
They said the replacement pay would be in by Tuesday. On Tuesday, they said it was shipped and would be in on Thursday. On Friday, they said their warehouse was out of stock. That was if I could get them on the phone because they are understaffed and certainly weren't going to call me with the updates. And they are now closed on Sundays for the same reason even though it says they are open on their door. Complete disorganized mess. The guy across the street in Walmart is so much better with his customer service... The names are similar but the experience completely different.
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November 2023 by Chad Roberts
Horrible customer service. Called dozens of times with no answer then system hangs up. No voicemail or other ways to contact them. On Sunday I waited in front of store for it to open and after 20 minutes left. They still have my iPad but unable to contact them.
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November 2023 by Garrett McClure
Brought laptop in, had to order screen Waited 3 weeks and never got a call. Finally called and they had trouble finding the screen that was shipped to them. Then when I came in for repair at my appointment time the tech wasn’t there. After 4 hours, I was told that screen ordered wouldn’t work after all. Very disorganized. Total waste of time. Stephanie was very professional
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November 2023 by John Thomson
This store is understaffed. I called ahead three times trying to see if they had parts to repair my phone, with no answer. Just a busy signal after letting it ring for a while.I drive 30 mins to the store for the person to let me know that they *didn't* have the parts to repair my phone (a non-starter as I was flying out the following day). All through that conversation, I heard the phone ring twice, with no-one answering.A waste of ~1.5hrs of a short vacation. It harms customers when the only way to evaluate service availability is in person. Please staff your store.
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October 2023 by mark allan miller slipperman music
Free estimates and reasonable price. Replaced broken screen on my macbook. Originally ordered wrong part, but when the error was discovered they overnighted the correct part and completed the repair immediately when the part arrived.
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October 2023 by Ern X
This is the electronics repair shop that the tech guys really do a good job. I had my phone's lcd screen replaced and then my phone is now working like new.
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September 2023 by Janira Bonaparte
Super fast and easy. Took less the 45min for the screen on my sons phone to be fixed. Thanks guys!!!
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September 2023 by Shannon Hartsook
did an asurian claim with Verizon for a broken screen. They replaced it within 2 hours and the phone feels like new. Much appreciated guys.
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September 2023 by Mr Thunderbird
I just got a brand new Google pixel fold phone and it failed. These guys tried everything in my behalf to work with Google and get it done and eventually Google did concede and gave us a new phone. But what a great shop and what a wonderful service they have here
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September 2023 by Bob Beck
You are located in a busy center, but the parking is good. I had to leave my phone overnight.They seemed a little bit disorganized ...but the important thing is the shop is close to my house....and the time they spent was not excessive.s
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August 2023 by Hendry -Beng
Disappointing!! Bussiness hours are not clear, here is stated Sunday open from 12 pm - 5 pm. But I've been there 2 times and the shop is closed, I called by phone on other days besides Sunday and no one answered besides the answering machine. I hopefully i can get the real bussiness time here. Thanks so much.
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August 2023 by Michael Viola
The store seems to be VERY understaffed for the amount of business that I witness going in and out both days that I was there. In fact, there was only one employee who was expected to do all repairs, answer the phone and greet and wait on walk in traffic. For this very reason, I am not sure that I would use this store if the need should arise in the future.Michael J Viola
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August 2023 by Dan Gutzmann
Stephanie was fabulous, knowledgeable and quick in her expert skills!I’ll definitely recommend her to anyone!
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July 2023 by Ron C.
Excellent. Friendly, courteous, and repair was done within two hours.Great find in Palm Desert
