The UPS Store #6775 in Rancho Mission Viejo is a locally owned and operated business that provides a wide range of services, including packing, shipping, printing, document finishing, notary, shredding, and faxing. Located in the Gelsons Shopping Center, this store is known for its exceptional customer service and friendly staff. Customers consistently praise the store for being helpful and efficient, with staff members going above and beyond to assist. One reviewer highlighted a staff member who offered to carry boxes during an Amazon return, demonstrating their commitment to customer care. Another customer was impressed by the store's ability to help with printing challenges, showcasing their problem-solving skills. The store manager, Andy, is noted for his friendliness and attentiveness, ensuring that every customer feels valued without feeling rushed. The store's convenient hours, including being open on Sundays, make it an ideal choice for those in the area. Recent reviews reflect a significant improvement in service under the new ownership, making it clear that customer satisfaction is a top priority. Overall, The UPS Store #6775 stands out as a reliable and welcoming place for all shipping and printing needs.
The staff are friendly, professional, and work efficiently without long wait times. Most importantly, they helped us pack our boxes, which USPS cannot do. The service from UPS is outstanding. Greatly appreciated all your help.UPS is the best.
August 2025
I can’t say enough nice things about this UPS. They are just superior in every way. I have used them from regular UPS shipping, Amazon returns, and even notary services. Always nice, helpful, and go above and beyond in any way they can.
July 2025
Under new ownership this store has been amazing. Can’t say enough positives!! Great service in all ways.