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8:30AM - 6:30PM
30767 Gateway Pl, Rancho Mission Viejo
Shipping Centers
8:30AM - 6:30PM
28241 Crown Valley Pkwy F, Laguna Niguel
Shipping Centers
“This UPS store is not the closest to my home but I come here because Rebecca and PJ consistently provide exceptional customer service and with a smile. They both are knowledgeable and demonstrate a genuine desire to help people with whatever they need. I highly recommend this store because of their commitment to excellence.”
“Returning customer reporting facts about the wonderful service I've received here from Tara.First time in I ended up staying over an hour talking while she helped me pick out the proper dimensions for my boxes.I loved the sincereness of the interaction and attention to the work and myself - I did notice a few other regulars came in and she gave them her full attention briefly with the same love!She has a very special operation going on that can't be copied because of her energy and personality for people and the service she knows she can provide. I will go out of my way to ship my business products out with this small business!Recently, I shipped a package with her and realized I forgot to put the apt# on the address - Tara got in touch with me to have have it sent back out without any other issues or cost. :)”
“I just received a shipment of furniture from my mother's estate in San Juan Capistrano, which was picked up and packed by Navis, consisting of two pictures, a desk, a side chair, two end tables and one unique dolphin-themed side table with a separate glass top. Shipping was handled by another company, and delivery to my home in Medford, MA by yet another company.Every single item arrived in perfect condition! The packing job was a wonder to gaze upon - I am without words to describe how beautifully, how carefully, how wonderfully wrapped and securely braced each item was in its own box. I was truly awestruck. What skill!My parents were moved every year or two by the United States Marine Corps, for 25 years. I cannot tell you how many of their lovely things (and as kids, our very favorite toys!) were damaged or lost by busy harried movers, stuck on trucks moving other families, dropped off to other families as part of the consolidated freight services then used. Every move meant more loss. If only we had had access to your services!!!Thank you. I looked at that desk in my home and saw my mother as a very young mother, writing notes to her mother or letters to other friends scattered across the country. For 70 years, that desk managed to travel from coast to coast several times, finally resting here, its final cross country trip, but this time, sheltered in its own box. I will love it and never move it again!Thank you - I know you do this every day and have for a very long time, but this meant everything to me.”
“Called before I drove there. On the phone the staff were courteous and professional. I needed a Notary and would have been happy to schedule an appointment in the next day or two. On another line I could hear the staff ask a notary if she could come in, she agreed and said she was on her way from Lake Forest. Wow, I don't expect that. Before she arrived I got to chat with the staff and see how they treated customers. They were great. Beyond great. They treated me and everyone with respect and professionalism no matter how big or small the request. The notary was great. she to was professional, efficient courteous and just plain nice to talk to like everyone there. I was charged $15.00 dollars. I would have paid a lot more and I definitely recommend this business.”
“the best mail center to work with! i won't go anywhere else! their printing services are wonderful too! affordable and the employees are so helpful!I'm back... I can't say enough about this business and those working here. Jimmy always goes above and beyond for our business and I won't go anywhere else because these guys are the best. I also like that so many of the employees have been there for so long! Which is nice because you get to know them real well!”
“I always have such an easy transaction when coming to this store. The manager Kristen is fantastic, always gets the job gone and never makes you feel rushed even if the store is busy. She takes the time to make sure I get what I need and because of her I drive out of my way to come to this location. I know I’ll receive the best customer service if I come to her.”
“Hey everyone. I'm just stopping by to let you know what an amazing experience I had at this UPS store. They have such friendly representatives. Shout out to (Ali & Joseph). They personalize the experience with kindness. As I know this holiday season will be busy for them they have just the right Spirit when you walk into their store. They helped me get my returns from Amazon completed quickly. 22922 Los Alisos Blvd K, Mission Viejo, CA 92691”
“The oldest, printing, notary, postal and parcel service on El Toro Road, a very approachable location. The Owner is very friendly and his customer service vision reflects in his staff's behavior, always friendly and suggestive. I have seen many other customers having the same good vibe with their service.”
“This place is my office away from the office when I work from home. Sheila always provides the best customer service! She’s quick, knowledgeable and always friendly. Thank you, Sheila!”
8:30AM - 6:30PM
26895 Aliso Creek Rd # B, Aliso Viejo
Shipping Centers
“The young men helping me yesterday was very helpful he was trying to give me the best shipping rate him and his coworker worked together to find the best optionBest customer service ever”
“I actually enjoy going to this location. Everyone is so sweet and friendly ...and eager to help. It's nice to have that. So many companies seem to lack in customer service tgese days. Another thing I love is that they have a variety of people of all ages working there and they are all equally happy to help. I love it.”
“What a joy and a pleasure to do business here! I just needed to do an Amazon. The are no longer The UPS Store but they still do the returns. Thank you for making it so easy and doing all the work for me! You are a blessing!”
“Amazing service! The owners went above and beyond to help me pack up my shipment and make sure I was getting the best rate. Very dedicated and friendly. Thank you!!”
“Tachel is always helpful and knowledgeable. At closing time tonight she happily prepared my international gift parcel with great care and detail! She cares about her customers.”
8:30AM - 6:30PM
27068 La Paz Rd, Aliso Viejo
Shipping Centers
“I called on the phone and versus the other UPS store in Aliso, Jacob answers right away and was very helpful. He double checked and tripled checked and even though I didn’t find my package, it was nice to have someone be on your side! Thanks Jacob!”
“I had the most incredible experience at FedEx, and I just had to share it with everyone! Let me tell you about Mike, the superstar employee who made my day. After a long and grueling day, I found myself at the FedEx store, feeling exhausted and overwhelmed. But then, like a burst of energy, Mike appeared. He helped me scan and ship my products with such efficiency and enthusiasm that it completely turned my day around. I can't emphasize enough how grateful I am for Mike's help. He went above and beyond, and his friendly demeanor made the entire experience so enjoyable. It's rare to come across someone who genuinely cares about their customers and their work, but Mike is definitely one of those gems.”
“This is by far the best Staples I've ever been to. Both Cameron and James in the Print Department gave me the best customer service I've ever had at any store. I received excellent customer service when I was dropping off my order, and excellent customer service when I picked up my order. Even though this isn't the closest Staples to my house, this will forever be my Staples of choice. It's worth driving the extra distance to be helped by such a friendly and competent staff.”
“I should have written this review years ago...this is my go to store for shipping. The owner is awesome and always PRESENT. His staff represent his business well and they are very helpful, and respectful, especially now with all the Amazon returns and e-commerce they handle. The business is an asset to our little community of Dana Point.”
“I recently visited this Fed Ex store to scan some docs and I was having trouble with the machine, John was so kind and walked me through each step until we were sure the docs went through correctly. I would definitely recommend this store!”
“The staff at this mailbox office is top-notch! Always friendly, helpful, and quick to assist. Their excellent customer service makes managing my business mail a stress-free experience”
“Love the selection of gifts for all occasions and the cards are beautiful and higher quality than you would find anywhere else. Have used them for shipping large boxes and as a notary. So convenient and always friendly and nice to be greeted every time.”
“This is a full service custom packaging company. The owner took extra care to custom fit a strong structure but economical in size to minimize the the cost of shipping. Great customer service. The owner was very kind and accommodating. I would highly recommend this company for your packaging and shipping needs!”
“Came in an hour before closing with a last-minute printing order, and Leo took care of me right away. Exceptional employee, exceptional service, and it's a reminder of why I bring my print jobs here. Thank you, Leo!!”
“Great service and convenient location. They could provide me with an International DHL service to send priority to Poland. The package arrived one day earlier. :)The only downside is that they request extra charges for debit/credit cards, but other than that they were helpful and I had a great experience!”
“I came to this FedEx location for help with a shipping problem. I was immediately connected with the right person on the phone to solve my problem I am a very happy FedEx customer!”
“I absolutely love this place. They provide Great customer service and are always so friendly. Tino is always so helpful. Forget any other corporate shipping store.. Mission wrap and mail is the best!!!”
8:30AM - 6:30PM
22431 Antonio Pkwy b160, Rancho Santa Margarita
Shipping Centers
“This location has a great team of workers that are always ready to help with packing, shipping, notary, etc. They are extremely helpful and efficient!! I do all my shipping from this location. ⭐️⭐️⭐️⭐️⭐️”
“I’m so impressed with the service at store 4465. Logan and James went out of their way to help me out on what was a very difficult day for me. They were kind and generous with their time in resolving my issue. I am grateful that I have access to such a great store! Thanks 4465!”
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“Luckily, this UPS store got new owners just recently, and they are terrific. Welcoming, helpful, and knowledgeable. If you’d given up going to this store before, cause the customer service was so bad, you can now go back and be sure you’re gonna be treated well.”