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8:30AM - 6:30PM
30767 Gateway Place, Rancho Mission Viejo
Shipping Centers
8:30AM - 6:30PM
28241 Crown Valley Parkway Ste F, Laguna Niguel
Shipping Centers
“Great efficiency and personal service with a smile is what I’ve always gotten from PJ, Rebecca and Will at this UPS store. In other words, they do great work are dependable and love what they do. What more can you ask for?”
10AM - 6PM
25401 Alicia Pkwy, Laguna Hills
Shipping Centers
“I am overjoyed!! I finally have a local DHL office. It used to be a nightmare to send documents internationally using USPS, always got delayed, or UPS, suuuuuper expensive.
I walked in, just after they opened, and was warmly greeted by what could only be described as an angel on earth. Samira was kind and knowledgeable about the process and had me out in under 5 minutes!
I wish i could give more stars”
“The AIM Mail Center in Ocean Ranch Village has an amazing team! Over the past several years, I’ve used their notary and mail services multiple times, and every transaction has been smooth and hassle-free. The staff is always friendly, professional, and efficient, making each visit a pleasant experience.”
“Recently, I had to ship a large painting (a lithograph) from Orange County up to Los Angeles. My experience with Navis Packing and Shipping Services was exemplary. From the moment I first contacted them until the painting was finally delivered to its destination, Navis kept me informed of the process at every step while it was happening. Communication with the customer is very important to me, and Navis Packing and Shipping never disappointed. They're a very fine business and they have my highest recommendation.”
“As Newman said, ‘The mail never stops.’ Somehow this UPS keeps up anyway—fast, reliable, and unfazed by the nonstop flow. The staff is always efficient and professional.”
8:30AM - 6:30PM
27068 La Paz Road, Aliso Viejo
Shipping Centers
“I’ve recently had some crazy last-minute shipping deadlines, and I can’t say enough about Gabe and the level of service he provides.
What impresses me most is how incredibly fast, efficient, and composed he is, even when things are hectic and customers are stressed. Gabe has a way of taking a stressful situation, immediately figuring out what needs to be done, and getting everything handled quickly and professionally. You walk in feeling overwhelmed and somehow leave feeling calm and relieved.
That kind of customer service is rare. Gabe doesn’t just do his job well—he genuinely makes the entire experience better.
I hope UPS realizes how lucky they are to have Gabe. He is an incredible asset to this location and absolutely deserves to be recognized for it.”
“This store is extremely convenient with hours and services. Staff is always helpful to me and kind even when extremely busy. I’m a little thrown off by some of the comments saying staff isn’t friendly. For now they definitely have my 5 stars.”
“Went to this location for the first time a couple of weeks ago. Worked with Nika and she was amazing! Helped us with some tricky returns and was very professional. I will be using this store from now on!”
“Pratt is amazing. So helpful. He took care of my labels and shipping and made a difficult situation seamless. Go here if you need any shipping help! I highly recommend.”
“Noel & Laura were very helpful assisting with setting up our new business & personal private PO Box at AIM Mail Center Laguna Niguel. Very professional, courteous, and eager to help. Full service with sending and receiving for all logistics carriers. Thank you.”
“Great Service! Made my business cards way better than what I submitted. Very professional and would highly recommend for all your printing & shipping requirements!”
“This place is great. Their employees were friendly and helpful. The level of customer service was very high. As others suggested, this is a great place if you have USPS and UPS drop offs…one stop for both. I highly recommend them.”
“Short Story: YES! GO HERE!!! OWNER IS AN EVERYDAY HERO. Long Story: While traveling through the area last weekend I had true emergency need for a notary and overnight mail. I went to not one but TWO nearby competitors who could NOT help me... and then, Mission Wrap & Mail to the rescue! Friendly, Helpful, Professional, Fair Price, Open Saturday... and above all... there when I needed them. I am thrilled to report my emergency need was met and problem was solved AS A DIRECT RESULT of having found Mission Wrap & Mail... had I not found this place and this solution, my deadline would have missed and I and my family might have suffered a significant hurt as a result.”
8:30AM - 6:30PM
8583 Irvine Center Drive, Irvine
Shipping Centers
“Very friendly staff. They go above and beyond for their customers to make sure that they are satisfied. I dropped off a package with a prepaid label that was not readable, and they came before I drove off and remediated it right away. This is my go-to UPS. it’s also very convenient that they’re next to Whole Foods!”
“I love this place! I've brought phones and my iPad here for various repairs and have always received premiere service. They are always fast, efficient and fairly priced. I brought my husband's phone in for a new battery and it was done within an hour! I won't go anyplace else for my phone and iPad repairs.”
“I called in for a quote and **** responded quickly. He explained my options and what to expect. After speaking with several companies, I chose Auto transporters online because of the reasonable price and more importantly, he was the most professional and knowledgeable. Our car was delivered in perfect condition and within the timeframe we needed. I cant say enough great things about our experience from start to finish and I highly recommend this company.”
2 - 4PM 9AM - 1PM
30595 Trabuco Canyon Road, Trabuco Canyon
Shipping Centers
“Kathy is the best! Not only is she courteous and professional she's always greeting me with a smile. I'd like to think the United States Post office for having such a phenomenal employee such as Kathy.”
“The staff at this location are absolutely amazing! It was my first time using the “Happy Returns” system, and I was really impressed with how quick and easy the process was. They helped me with my return right away and even gave me $3 off my next service! Thank you so much—I highly recommend this location! ✨”
“We used the UPS store for notary services when our bank couldn't accommodate us. Andre (Andy) was amazing: efficient, knowledgeable and quick. He had us in and out in a jiffy and accommodated my disabled relative at a lower counter without having to request it. Super service, clean, well-lit store. Highly recommend!”
“Great service always really fast, the same guy has owned the franchise forever and does a really good job running it. All the employees are great and I never have any issues.”
9:00 AM - 5:00 PM
23101 Moulton Pkwy, Laguna Hills
Shipping Centers
8:30AM - 6:30PM
1310 Westloop Pl Ste A, Manhattan
Shipping Centers
“Generally friendly staff. I've only ever gone in for Amazon returns, now that FedEx Office offers that service I come in less. Had to do a UPS specific drop this afternoon and things went smoothly.”
“First thing was David greeting me! Wow I haven’t had that before in a fed ex office! What a great experience and this was my first time here! I was doing an Amazon return and even tho I did not purchase anything he still was super kind and helpful. I will be choosing this location to do all my shipping needs just because of the excellent customer service I received today from David! Thank you so much for starting my work day with kindness! Thank you David! Your enthusiasm and smile went a long way today!”
8:30AM - 6:30PM
26895 Aliso Creek Road # B, Aliso Viejo
Shipping Centers
“Seth is the best when it comes to notary services. He was fast, efficient, and knew exactly what to do.
Mason went above and beyond helping us.
10/10”
“Agent who helped me was great, knew what she was doing. However some busybody agent from the back of the store could not help herself but to get involved. After being told by my agent she “got it”, she came back out to do more micromanaging”
“Matthew Mitchell at Staples provided truly exceptional customer service. My husband went in to print a personalized Tooth Fairy letter and envelope for our daughter after she lost her first tooth. I had accidentally submitted the files with typos, and he caught the mistakes before we took them home.
Not only did he let my husband know, but he even got on the phone with me right before closing to help fix everything and reprint it in time. At no point did he make me feel embarrassed or like I was being difficult. He was patient, kind, and genuinely went above and beyond to help make this such a special and memorable experience for our daughter.
In a world where customer service often feels rushed, Matthew gave us such thoughtful care and kindness literally until the very last minute before closing. We are so grateful for his help and wanted to make sure he gets recognized for it. Thank you, Matthew!”
“It's great to have this UPS store in our neighborhood, they are especially good with Amazon and other returns. Ms. Courtney did an amazing job today handling a large holiday crowd with a big smile and somehow getting everybody's items arranged and with grace and charm!”
“Wow! Thank you to Anisa from the Staples Print Center. I came into the store about 20 minutes before closing time to print out registration documents for my kid's school the next day and still got EXCELLENT Customer Support and Care!
FYI - don't be that person in the house that uses the last of the printer ink and doesn't tell anyone that the printer ink needs a replacement.
Anisa understood and was truly helpful in my situation. She printed the document for me without any complaints. Thank you so much. I greatly appreciate it!”
“Paper Annex is an absolute gem. It is so much more than a paper store. They offer FedEx shipments, USPS, DHL, and UPS services, and they are authorized shippers for all of them. They have gifts, stuffed animals, seasonal items, greeting cards, and the highest-quality specialty products you can imagine. It feels like a charming gift shop and a full-service business center all in one.
I was there looking for 24-pound legal paper for an important document, and no one else had it. Not FedEx, not Staples, not any of the big-name places. Paper Annex had exactly what I needed. I will never go to FedEx again. They make copies, you can print using their Wi-Fi right from your computer, and they also offer professional notary services, custom packaging, gift wrapping, mailbox rentals, scanning, document shredding, and copy and print services. It truly is a mailbox and shipping center on steroids.
For entrepreneurs, this place is a dream. The service is outstanding, the team is professional and warm, and the atmosphere is absolutely precious. Plenty of parking, high-end gifts, and the kind of care that makes you feel like you’re in the right place.
I absolutely love Paper Annex. This is my new go-to for everything.”
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“Juan has been SO helpful to my husband and I. Today we were struggling to tape up a package outside and he came out to help us without us even asking. Another time there was an Amazon package mix up and he cleared it up. Seriously, he’s the best!”