The UPS Store #6775 in Rancho Mission Viejo is a locally owned and operated business that provides a wide range of services, including packing, shipping, printing, document finishing, notary, shredding, and faxing. Located in the Gelsons Shopping Center, this store is known for its exceptional customer service and friendly staff. Customers consistently praise the store for being helpful and efficient, with staff members going above and beyond to assist. One reviewer highlighted a staff member who offered to carry boxes during an Amazon return, demonstrating their commitment to customer care. Another customer was impressed by the store's ability to help with printing challenges, showcasing their problem-solving skills. The store manager, Andy, is noted for his friendliness and attentiveness, ensuring that every customer feels valued without feeling rushed. The store's convenient hours, including being open on Sundays, make it an ideal choice for those in the area. Recent reviews reflect a significant improvement in service under the new ownership, making it clear that customer satisfaction is a top priority. Overall, The UPS Store #6775 stands out as a reliable and welcoming place for all shipping and printing needs.
All the employees are kind and knowledgeable , even the younger ones (which is rare nowadays)
April 2026
I always have a good experience coming here. The employees are usually very pleasant to speak with. I came in with a FedEx package recently and they kindly let me know I was at the wrong store but still prepared my package for me.
December 2025
Friendly staff and easy to park with great location. Always efficient with their operations.
