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8:30AM - 5PM
16956 Via De Santa Fe, Rancho Santa Fe
Post Offices
9AM - 1:30PM
16091 San Dieguito Rd, Rancho Santa Fe
Post Offices
“What a lovely experience! I was trying to send Easter bunnies to my Mama and sister and the mail clerk was very friendly and incredibly helpful. She took her time with me and explained all my options, trying to save me money. And, although limited, they have some pretty cards that I got to add to my package.”
“We went in on a Saturday to get our passport done, we had an appointment and Christine was super helpful and knowledgeable. Also, the USPS website says they don't do passport photos on the weekend, but they do.”
“One of the best USPS locations I've ever visited. Clean, fast service, incredibly nice / helpful / friendly / pleasant staff. Great to see such a well run post office going strong. The building is nice too.”
10AM - 1PM 1:30 - 4:30PM
1160 N Coast Hwy 101, Encinitas
Post Offices
“I've had a PO box here for 2y now. Initially the one worker there was a woman close to retirement who I guess never filed any of my PO box paperwork from when I originally got it (this became an issue later with a name change and documentation) or gave me the door code for after hours. But she left a while ago and there's a new guy who's on top of things and great.
Prices of po boxes change but when I got one here this was the cheapest option in the area because it's small and not a 24h or typical big post office - however for PO box renters you get a door code for after hours so don't worry about it not being open as late if you're just picking up mail.
Otherwise no complaints, and unlike where I last had a PO box(rsf and pasadena) I've never had an issue with package theft here or misdeliveries. The 2 times there was a package issue had to do with a site not letting me add the PO box 4digit zip ending so they didn't know whose box it belonged to - but found my name and just called me.”
“This branch is usually excellent. I actually avoid the post office in Del Mar and travel farther to Solana Beach. But recently as the line grew, the only employee working the counter finally rang the bell for more help. A slovenly overweight man appeared to ask if anyone were just picking up mail. Hearing none, he departed. This is SOP for postmasters who NEVER roll up their sleeves to wait on customers. He had apparently directed the only other employee to empty trash and process packages instead of attending to customers. No one would ever run a business this way except the government, in particular, the U. S. Post Office.”
“Above average (for USPS) on the customer service. The postal workers here have been here for a while, so they know their stuff. 2 automated machines for the self-help types. I also like that they keep the Priority shipping boxes stocked, which many POs struggle with.”
“The staff are very friendly and helpful, given a dock once I checked in. Pickup at 6am but got a dock before 4:30. Great communication skills here. Started loading just as fast. Checkin next to dock 63.”
“I thank you from the bottom of my heart.
I have been waiting for a suitcase from Germany for a long time, and it falls on the weekend and falls on Monday, which is the Martin Luther King holiday. According to the Internet, the package has arrived at the post office, but it will not be delivered until the next day. But because I have to take the flight back to my country the next day, I specially go. On one trip, the postmen passing by enthusiastically asked me what kind of help I needed. After looking around for no goods, they said they would pay special attention to me. I received the package more than an hour later. I just happened to see the postman appearing in the sun. I think they are all angels”
“First time visiting! Went on a busy Monday morning around 930am. I had 30 envelopes that I had to mail out for Father’s Day. I waited in a line for less than 5minutes. The postal agent took good care of each envelope printing out stamps for each one. My experience overall was good. I highly recommend this location.”
7:30AM - 5PM
16767 Bernardo Center Dr Ste L1, San Diego
Post Offices
“I have no clue why some reviewers so negative about staff. They’re nicest people here, considering they stand on their feet the whole shift. It’s a post office, not a church. I live in this area for a year and always getting 100% excellent customer service including answering my stupid questions. Be kind and respectful, you’ll receive same back.”
“Every employee was great, and helpful understanding that mailing can be complicated and some of us could be lost and provide a beautiful welcome experience that actually encourage me to use more mailing often.”
“Brandi went out of her way to find packages that I dropped off earlier to double check that each of the 5 packages was going to the right address. Great service with a smile I’ve always had a good experience here!”
8:30AM - 3PM
45482 Elrod Ave Ste 3, San Diego
Post Offices
“Like most Military bases this base has a Post Office (staffed by civilians but mostly military personal) and is only accessible to those who have base privileges. No need to give it 1 star because you can’t access it. The staff is very kind and professional. I like to go to this location because it is clean, good parking and even when busy they move the line along quickly.”
“My experience has been fairly great because there is one worker named Juana who goes above and beyond. Every time I come in she has a smile on her face, always greeting and good energy. Willing also wanting to help literally goes the extra mile. I was having trouble with not receiving my mail or another worker who wasn’t as willing to help but she stepped in and her name is Juana. We love Juana!! I honestly thought she was a supervisor at first because of her professionalism. Thanks for making our experience every time such a great one. We appreciate the service and the good energy Juana!”
“Controversial opinion: USPS (or just this location at Mira Mesa) actually do its job well... or may I say... it does its job even good perhaps.
Every time I went there to send simple packages, I had nothing except a good experiences from the staff themselves.
However, the problems with the USPS itself is the type of people
that goes there. It is as if 95% of people that goes here were placed under a Izanami in their own current world, because there is no way of explaining of how they are acting.
I seen one guy taking up a spot for OVER 10 MINUTE!!!! HOW IS THAT EVEN POSSIBLE!!!??!??!?!?!? There was a long line because this guy was take one of the 2 spot available.
I do noticed sometime, when the line get too long due to these people, they add someone to the counter, which is really nice!!!
All government position suffer from the same problems... the type of people that goes there. Somehow, they can turn a 1 minute interaction into well over 6 minutes. Oh well....
So why did I give this place a 4 stars. That is because one time, when I was sending my mail through Certified Mail, my tracking progress said that my mail wasn't delivered yet, even though the recipient has confirmed and verified they have received it.
Granted, I had send my mail to the Social Security Administration to replace my social security card, so it probably wasn't USPS incompetent. However, I was worrying for quite a bit seeing my package being more and more delayed. Even as of right now, it still said that package still is at a sorting facility.”
“I've been using this Carmel Velley office for many years and it is as good one can expect. I have never seen rudeness or unprofessional treatment of customers. Sometimes long lines are annoying and slow but in most cases delays were caused by the customers rather than by the ladies behind the counter. If they are not smiling, it is not a problem to me, they do their job well enough. The office is inside the store so one has to walk through the store, if it is a problem I suggest to use some other post office.”
8:30AM - 3:30PM
16960 Bernardo Center Dr #100, San Diego
Post Offices
“OK people, one more time. The RB customer service USPS location is NOT in this building. This is primarily a processing center with a drive-through mail drop for the convenience of people who don't want to get out of the car. The USPS customer service office is two blocks down the street to the south at Bernardo Center and Lomica Dr. So, please stop going to the wrong place and then trashing USPS workers for not being able to help you.And, BTW, if you don't like the USPS, try mailing something anywhere else. Only Vatican City has a better postal service - but they don't have to do door-to-door delivery for over 300 million people spread over an entire continent. Our postal workers are great folks working habitually short-staffed, so show some respect.”
“Just be kind to the staff and you’ll be taking care of. Trent was the gentleman who helped me when I stopped by right before closing and was particularly swamped when he did. I smiled, exchanged pleasantries and ultimately my experience there that day was amazing. I would highly recommend just being kind.”
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“I come in here at least once a week and have been for years. I’ve never had anything but kind and efficient customer service. It baffles me why the ratings for this location are mixed.”