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“I came here and I was looking for a license plate frame for my car, and I was pleased to meet Khwang. His demeanor and character was amazing. Great customer service and is a person that I would do business with. We need more people like him because he is the reason why I will be back to this location.”
“Very helpful staff. I needed a narrow battery to fit in an older model truck.
They were able to find several options with height and length to accommodate the space. After hauling out 3 or 4 batteries, I chose the best size with adequate CA and CCA to meet the needs of the vehicle.
Brought in my core and everything worked out with the new battery.”
“Stopped by here on 8/24/2024. This place no longer exists, its empty and locked up. But they do have a sign that says you have to go a couple doors down to Watch Tech, located between Sports Clips barbershop and Baskin Robbins. They close at 6p during the week and 5p on Sat. Not open Sun. Had to rate it to put this info up, wish it was already updated, so I wouldn't have wasted my time ?”
“⭐⭐⭐⭐⭐ Review for O’Reilly Auto Parts Store #267 (23811 Via Fabricante Mission Viejo, CA 92691)
I visited this location for the first time, and I left truly impressed and deeply grateful for the exceptional service I received. In a time when genuine customer care can be hard to find, this store stands out as a rare gem.
From the moment I walked in, the staff made me feel welcomed and valued. Among the many auto parts stores I’ve visited over the years, this location has by far the friendliest, most honest, and highly skilled team.
A special thank you to William, who went above and beyond in replacing my car battery. He was not only efficient and knowledgeable, but also patient and kind—taking the time to ensure everything was done properly and safely. It’s clear he takes pride in his work.
I also want to recognize the manager, Romulo, whose leadership truly shows. He was attentive, approachable, and made sure every customer in the store was being helped. That level of care and presence makes a huge difference and speaks volumes about how this store is run.
What impressed me most was the combination of professionalism and genuine human kindness. The team doesn’t just do their job—they do it with excellence, integrity, and a sincere desire to help.
They truly live up to their slogan, “Professional Part People.” It’s not just a tagline—it’s a standard they embody through their knowledge, reliability, and dedication to customer service.
If you’re looking for not just the right auto parts, but also trustworthy guidance and outstanding service, I highly recommend this location. This is what “par excellence” service looks like.”
“I want to acknowledge Chris for his exceptional service. He was professional, knowledgeable and very helpful. It was a simple tail light replacement, O’Reilly offers the service and Chris represented the company well!! Thank you Chris!!”
Battery Stores
Battery Stores
Battery Stores
Battery Stores
Battery Stores
Battery Stores
Battery Stores
“Ross was very knowledgeable about what kind of refrigerators we were using in our pharmacy and customizing a solution for us. It can be mind boggling trying to figure this out and I appreciate the level of customer service Ross provided just over the phone. Pricing and shipping were reasonable and even after we purchased he was ready and willing on the phone/email to help us out!”