Red Bluff Ace Hardware is a locally owned and operated hardware store that is part of the Ace Hardware network of over 5,000 stores worldwide. As "the Helpful Place," the store is committed to providing personal service, quality products, and a convenient shopping experience to its customers. The store has a well-maintained, clean environment and a large selection of supplies. Customers appreciate the friendly and helpful staff, who are eager to assist and even go the extra mile to help customers, such as assembling parts for them. While the inventory is not always accurate, the store generally receives positive reviews for its service and selection. The store's gift area is a highlight for some customers, though the garden center has been lacking due to extreme heat. Overall, Red Bluff Ace Hardware is seen as a better alternative to the "orange box" stores, offering a local, friendly, and attentive shopping experience.