The Hilton Garden Inn Redding offers a great location that is quiet and convenient, with nearby amenities like gas and a McDonald's across the street. The hotel features an in-house restaurant that receives high praise, where the food is described as delicious, extraordinary, and authentic, with impeccable presentation. The service in the restaurant is noted as absolutely incredible and exceptional. Customer service throughout the hotel consistently exceeds expectations. The staff is repeatedly described as friendly, welcoming, kind, patient, and phenomenal, with a proactive and attentive approach. Staff members assist guests with everything from late-night parking challenges for large vehicles to efficient check-in and personalized breakfast service. This dedication helps make events, from simple stays to large family gatherings like a 95th birthday weekend, run smoothly. While the restaurant and check-in areas appear renovated and nice, some guest rooms are reported as very run down, with furniture and carpet in poor condition, falling below expected Hilton standards. However, other rooms are noted as nice and clean, with comfortable beds and great working wifi. Overall, the highlights for guests are the excellent customer service, the quality of the in-house dining, and the convenient location.
Property Amenities: Express check-in, Breakfast available (surcharge), Elevator/lift, Designated smoking areas, Fitness facilities, Safe-deposit box at front desk, Spa tub, Fireplace in lobby, Conference center, Bar/lounge, Laundry facilities, Grocery/convenience store, 24-hour business center, 24-hour front desk, Restaurant, ATM/banking, Meeting rooms, Airport transportation, Gift shops or newsstand, Conference space, Luggage storage, Dry cleaning/laundry service
Room Amenities: Daily housekeeping, Iron/ironing board, Phone, Cable TV service, Hair dryer, Air conditioning, Desk, Refrigerator, Connecting/adjoining rooms available, Microwave, HDTV, Flat-panel TV, Coffee/tea maker, Premium TV channels
