Metro by T-Mobile is a telecommunications provider that has received mixed reviews from its customers. While some customers have praised the good salespeople and helpful staff, others have complained about the long wait times and the lack of a local office in their area. The reviews mention that the company has been around for at least 20 years and that customers have generally not had any billing problems. However, some customers have found the commercials and advertisements to be very annoying, like "watching TV." The company's only remaining location in the area has been described as the "only metro left in town," and customers have noted that they need to be prepared to wait a while if they visit the store. Despite the long wait times, the staff has been described as friendly and knowledgeable, with one customer particularly praising a helpful employee named "Ron." Overall, the reviews suggest that Metro by T-Mobile provides decent service and a good selection of phones, but the company's limited presence in some areas and the occasional long wait times can be frustrating for customers.
Good salespeople. I have been with Metro PCS for at least 20 years total. Never any billing problems. But I sure get a lot more commercials than I used to get. Very annoying it's like watching tv. But the employees in the store itself was great
May 2024
The young lady who helped us was excellent. Very patient and knowledgeable. She went over and above what I expected.
January 2024
Always busy they need to put another person on duty so there'll be two to help you with your cell phone needs
