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“Stephanie was incredible! Spent time informing us on all available upgrades and plans. She was thorough and very fun to chat with. She was not the norm these days. Very grateful for her help and sales.”
“Beyond helpful and friendly. Very knowledgeable in the phone industry. Fast service. Comfortable waiting lounge. Conveniently located. These guys will get you a phone no doubt. Just have some form of id and your food benefits card. Ask about upgrading phones for 10 bucks and if you can afford it. Consider leaving them a 5 or 10 dollar tip to help make sure they stay taking care of us all at this location. Well worth it. Don't go anywhere else. Note. T-Mobile network gets much better coverage then any and all other carriers networks. Especially in the hills westward of Redding.”
“My experience was extremely helpful. Went beyond what I was asking, and showed me more than I had asked for. Which was very helpful. I would highly recommend the service that Roman offers to anyone and everyone that comes to his store.”
9:00 AM - 8:00 PM
835 Browning St Suite 101, Redding
Mobile Phones
“Highly recommend Mad Mountain Wireless. Deb and her team are patient problem solvers who get you where you need to be. The attention to detail and kindness that my son and I experienced there when adding a new phone and line to our family plan was worth writing home about, and I don’t say that too often. Way to go Mad Mountain Wireless, Deb, and Team! You are rockstars!!”
10AM - 7PM
1340 Churn Crk Rd # C2, Redding
Mobile Phones
“I wish I could remember the girls name who took care of us, she was awesome. I was on vacation and brought in a phone I had that needed setting up. She had it done in no time, with a smile and no charge.”
“The technician showed up right on time. He was very thorough and covered all bases. He was thoughtful enough to set up our Starlink to where it wouldn’t look ugly. Beautiful work ?”
10AM - 8PM
1340 Churn Crk Rd Ste C4, Redding
Mobile Phones
“Went in today for my son to upgrade his phone. Andrew was the most patient and kind person. He took his time and made sure my son got everything he needed. Also, I was in there last week with a friend. She was waited on by Calvary and again, excellent service. The store manager was also there and she was very helpful to both employees. I really appreciate the service. Thank you all.”
“I arrived at the curbside parking at 1700 Anticipating a long wait, to my surprise my item was promptly delivered by a very polite young man named Gordon Thank you”
“I brought my iPhone 8 Plus in and they did an amazing job. I told them I had to be at work at one and if they could have it done before and they did . So that's why they deserve these 5 stars thank you ! I recommend this place for everyone with a broken phone !”
“Had a wonderful experience with Shalene. Just shopping around for a new service once my deal is up with ATT. Got some very honest information and wasnt treated like just another sale. I will be back in a couple weeks to see her.”
“After reading reviews I was totally shocked The girl that works in there was amazing she went above and beyond for me and my girlfriend and was super nice multi tasking with different customers was very professional and helpful.”
9:30AM - 6PM
4805 Bechelli Ln, Redding
Mobile Phones
“Thanks you Shawn for your amazing customer service. Thank you for going through all trouble you went through to make sure I got the device that I was happy with. I appreciate you making the experience a pleasant one. AT&T has amazing customer service.”
“The employee was super helpful and was able to get my problem resolved fast and efficiently. I wish I would have gotten his name. He’s younger and has black hair. Thanks man!”
“Wow, I’m surprised to see such poor reviews. Maybe this store has hired new people since then. On 12/31/25, I had a pretty bad experience at my former carrier, AT&T. After the holiday, I went to shop for a different one and needed a new phone. After being in several, one where I wasn’t even acknowledged for 10 minutes (no “hi”, “we’ll be right with you” nor eye contact); I appreciate that Spectrum has a self check-in so you’re not waiting on someone and can get in line. You’re going to wait at any store. Eric, who helped me was amazing and remembered my name when I returned to make my purchase. And from what I could tell, all the employees seemed pleasant, helpful and professional. No “smoke breaks” that I could see. I was completely satisfied when I left and oh, by the way, I’m saving $70/month for the first year. I gave 4 stars because perfection would be not waiting at all.”
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“Walked in to Mad Mountain Wireless (AT&T) to get help on a complicated matter with one phone dying and also trying to merge two accounts together for a better plan. Dane jumped right in and while it took 2 hours (and 2 calls to AT&T corporate) Dane got it all figured out for us, and at a better price than expected!
BONUS: Dane also took the time to help get ALL of the data off of three phones (including the broken one) onto the new phones. Dane earned hero status in our eyes!”