Metro by T-Mobile is a telecommunications provider that has received mixed reviews from its customers. While some customers have praised the good salespeople and helpful staff, others have complained about the long wait times and the lack of a local office in their area. The reviews mention that the company has been around for at least 20 years and that customers have generally not had any billing problems. However, some customers have found the commercials and advertisements to be very annoying, like "watching TV." The company's only remaining location in the area has been described as the "only metro left in town," and customers have noted that they need to be prepared to wait a while if they visit the store. Despite the long wait times, the staff has been described as friendly and knowledgeable, with one customer particularly praising a helpful employee named "Ron." Overall, the reviews suggest that Metro by T-Mobile provides decent service and a good selection of phones, but the company's limited presence in some areas and the occasional long wait times can be frustrating for customers.
After reading reviews I was totally shocked The girl that works in there was amazing she went above and beyond for me and my girlfriend and was super nice multi tasking with different customers was very professional and helpful.
July 2025
Not very helpful but I guess you do get what you go in for
June 2025
Katrina was very helpful helping switch my phone over to service, it was not working online. Thank you for everything.