Sierra the manager at Tilly's in Redding, Ca and her staff went above and beyond to give me excellent customer service. I had a horrible experience with the online customer service for over an hour and she was very patient and took the time to fix the situation. She was very professional and kind!
October 2021
HORRIBLE customer service from the dude in the red and black plaid shirt.. ignores customers when approached he just ghosted us. He clearly heard us both. Maybe he was having a bad day but at least acknowledge customers.
January 2021
The staff is super incompetent; basically a bunch of children working here