The United States Postal Service at 2323 Churn Creek Rd is a full-service location that offers reliable mail and package delivery to millions of addresses across the country and worldwide. It handles a large volume of mail, processing and delivering a significant portion of the world’s mail. Customers appreciate the helpful and friendly staff, especially one employee known for her kind spirit and welcoming attitude, which makes visits more pleasant despite long lines. The staff members work hard to assist everyone, even when lines are long and customers are fussy. Many customers highlight that employees like Brandon and Dess provide excellent service, showing kindness and effort to help each person. However, some reviews mention less positive experiences with rude staff members, including a supervisor and other employees, who can be dismissive or annoyed, affecting the overall atmosphere. The location offers convenient amenities such as walk-in passport services and self-serve kiosks, allowing customers to buy postage, weigh packages, and perform simple tasks quickly without waiting in long lines. Despite occasional frustrations with wait times and staff attitude, many customers find the post office to be a helpful and friendly place, especially thanks to those employees who go above and beyond to assist and create a welcoming environment.
Very easy to get my passport paperwork done and sent off. Picture taken on premises. Very nice lady behind the counter.
May 2025
App says package was delivered, but it was not. At least not to my address. Try calling the Post Office. Can't get a hold of an actual person. I have to agree the other single worst organization here in Redding California would be the DMV. Customer Service is NON EXISTENT.
September 2024
The taller older lady is rude as hell!!! Told me I have to come back because of my husband not there in time for a Passover for my kid.but yet proceeded to take someone 20 mins early!!! Now I gotta wait another flipping week to come back
