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March 2024 by Takai Omahara
Unprofessional workers and very rude and unhelpful in resolving serious matters. Also, why am I getting someone else’s mails constantly in my P.O. Box that I!m paying for? I’ve addressed this many times with them employees but they basically are saying “it sucks to be you, sorry.” They may not say it that way but literally in that context. I don’t even have rarely enough space for my own mail and it’s my lockbox!!!
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March 2024 by David Gray
i just received a card that was ripped open and in my locked mail box. I also keep getting a lot of another persons mail.
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March 2024 by Matthew Mason
Happy to have a USPS so close to my house. Great process for PoBoxes
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March 2024 by DARLA MORRIS
Tamara made this a very unpleasant visit to the local post office. Very rude wouldn’t even let me borrow a permanent marker. For as slow as you t was today, you would think such an old lady would be more helpful.
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March 2024 by Vanessa
Why do you have a phone number if you never answer the phone..? Ridiculous
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January 2024 by Tiffany Merkel
15 calls and still can't speak to a representative from the post office of redding
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January 2024 by Dustie Jacobs
I love going to the post office lots of great helpful workers, always doing there best to help everyone getting their mail and packages to wear they need to be. Although lines might be long and customers are always fussy, the workers do their best to put a smile on their faces and offer as much help answering questions and getting out the mail. Love my post office workers
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December 2023 by Joshua Cabe Johnson
Cranky ole ladies at the front counters that desperately need a day off.Absolute worst customer service ever!The tones they use towards people like they are stupid, the lack of assistance, and sheer attitude is next level.Where are the smiles? Where has quality customer service gone?
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December 2023 by Jade McKinlay
Just went in about 15 minutes ago with my husband. Old blonde white woman was extremely helpful with the older white man ahead of us but when it was our turn she was extremely rude to my Latino husband and treated him like he was stupid for asking simple questions. Has anyone else experienced blatant racism at this post office??
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December 2023 by Daniel Jewell
Consistently looses my mail or mis-delivers my mail to other people. When I make a complaint, I get a "we're sorry" but it doesn't actually fix the issue of mail getting improperly delivered or getting me my packages.I never had this issue at other addresses and this has been an ongoing issue with this post office at my new address for over a year.
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December 2023 by S S
Not very welcoming staff, very petty, rude and unprofessional. Except for the clerk (#10?) with long blonde hair and glasses. The clerks don’t wear name tags so don’t know her name but she is always nice. Unfortunately these experiences make me want to avoid coming to the post office at all costs. Unfortunate, as I believe they need all the business they can get …?
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November 2023 by Zack Albertson
Lady with the blond shoulder length hair and glasses behind the counter is probably one of the worst people I've interacted with this year. And it's the end of October.....
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August 2023 by Jeff A.
I've called several times today.......wait for operator....just rings and rings.....someone picks up then slams the phone down....other times goes to a busy signal. For the damn amount we pay for postage now days you think the service could be better....guess tomorrow I'll have to drive all the way to town just to get a question answered.......what a joke this place is! I'd fire all of them.
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August 2023 by Lori
We have received mail Completely Cut Open and put Back in our Mailbox. We receive the poorest service in All of Shasta County. How embarrassing to be able to say I don't know when I am going to get my mail because every single because we can get it anywhere from 1 PM to 8 PM. The one time we did call on our mail, the person on the phone said "we are Lucky to get our Mail At All" Redding Postal service has gone to Pot. I would rather go with anyone else to do my mail.
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August 2023 by Ryan Johnson
Long stories kept short …The employees at this post office are a bunch of incompetent clowns. They are the blind leading the blind.
