The United States Postal Service at 2323 Churn Creek Rd is a full-service location that offers reliable mail and package delivery to millions of addresses across the country and worldwide. It handles a large volume of mail, processing and delivering a significant portion of the world’s mail. Customers appreciate the helpful and friendly staff, especially one employee known for her kind spirit and welcoming attitude, which makes visits more pleasant despite long lines. The staff members work hard to assist everyone, even when lines are long and customers are fussy. Many customers highlight that employees like Brandon and Dess provide excellent service, showing kindness and effort to help each person. However, some reviews mention less positive experiences with rude staff members, including a supervisor and other employees, who can be dismissive or annoyed, affecting the overall atmosphere. The location offers convenient amenities such as walk-in passport services and self-serve kiosks, allowing customers to buy postage, weigh packages, and perform simple tasks quickly without waiting in long lines. Despite occasional frustrations with wait times and staff attitude, many customers find the post office to be a helpful and friendly place, especially thanks to those employees who go above and beyond to assist and create a welcoming environment.
Today at 8:00 am with Willy the supervisor at the 96002 location I was treated so poorly he even told me that I would get over it. Customer service is main priority everywhere else. He even threatened to return my mail. Last he released and gave me someone else’s mail in my mix of mail…. Just so sad.
March 2026
Fast convenient services including General Delivery
November 2025
Very frustrating to get there shortly after four on a Saturday to find their drop off bins are jammed because they’re overfilled and nobody has bothered to empty them so people can continue to drop off pre-scanned/prepaid packages. This has happened before during the week as well.
