Victra, the local Verizon Authorized Retailer in Redding, CA, strives to provide the best possible experience for its customers. The knowledgeable and dedicated store consultants and managers offer a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The mission is to connect technology to life in a trustworthy, fun, and profitable way. Customers have consistently praised the friendly, efficient, and helpful service they have received at this Verizon store. The staff, including Khaela, Ryan, Todd, and Cristian J, have been described as knowledgeable, patient, and professional, guiding customers through various transactions, such as new phone purchases, internet device setup, and account changes. Customers have appreciated the staff's willingness to troubleshoot issues and provide personalized assistance, even for those with limited technical skills. Overall, the Victra Verizon Authorized Retailer in Redding, CA, has received positive reviews for its exceptional customer service and commitment to meeting the needs of its customers.
After years of dropped calls and poor internet connection we finally made the change to Verizon. My sales associate was very professional and explained phones , plans and high speed internet services. When we had some difficulties hooking up our internet the store manager Todd made a house call and got us up and running.... read full comment
June 2024
Excellent customer service! Thanks Cristian.
April 2024
No pressure and was knowledgeable. I felt like I had the right person to get me into my new device. Thank You!
