CVS Health offers COVID-19 testing services, with lab testing and rapid testing available at select locations. The tests are limited to eligible individuals in certain states, and minors under 16 must be accompanied by an adult. Despite high demand causing potential lab delays, the pharmacy is generally praised for its efficiency and reliability. Many customers highlight the excellent service provided by the pharmacy staff, particularly the British pharmacist who is described as helpful and knowledgeable. The pharmacy technicians and front-end staff are also commended for their pleasant and assisting demeanor. While some customers have had negative experiences, such as encountering a shopper with COVID-19 in the store, the overall sentiment is that the CVS location has improved over time, with a clean and convenient shopping experience, including the availability of self-checkout.
