CVS Health offers COVID-19 testing services, with lab testing and rapid testing available at select locations. The tests are limited to eligible individuals in certain states, and minors under 16 must be accompanied by an adult. Despite high demand causing potential lab delays, the pharmacy is generally praised for its efficiency and reliability. Many customers highlight the excellent service provided by the pharmacy staff, particularly the British pharmacist who is described as helpful and knowledgeable. The pharmacy technicians and front-end staff are also commended for their pleasant and assisting demeanor. While some customers have had negative experiences, such as encountering a shopper with COVID-19 in the store, the overall sentiment is that the CVS location has improved over time, with a clean and convenient shopping experience, including the availability of self-checkout.
CVS Pharmacy is very good service and well behave employees….
October 2025
The clerks were kind and helpful. In Make-Up, the gal didn't have a direct answer, but she showed me the product people buy the most. That was helpful
September 2025
CVS on Lugonia in Redlands, CA was very well organized. The man I had help me to pick up my ordered medicines was very kind and helpful. When I asked a man where an item I needed was located he knew exactly where and how to direct me. The young woman at the checkout was very sweet and efficient.
