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“With a packed house, it’s easy to be shaken up and knocked you off your game. As being in the customer service business I’ve dealt with it. But Ms.Annie and Jacky handled the wave of customers like absolute pros!!
A lot of different requests, and some need more help than others and they both helped with great energy and beautiful smiles.
I personally thank you both for the great service.”
“I had a great experience at this UPS location. The customer service was excellent — the staff was friendly, helpful, and very professional. The environment was welcoming and well-organized, which made everything quick and easy. I really appreciate the great service and will definitely be coming back!”
“This store was bought by another family. The prior family ran an exceptional UPS store. The new owner has gotten off to a rocky start. A lot of people are not happy with the way they’re treated, etc.. As time goes on, they appear to be finding their footing. They still handle Amazon returns efficiently.”
“The customer service is always great. The staff greet you, even when busy. They get you in and out, to the best of their ability. One employee, Rashida, stands out. Lovely greeting, great big smile, efficient help, in a timely manner and generally improves my mood. I look forward to seeing her, during my visits. Its hard to come by great customer service, nowadays, I believe its important to recognize those, that excel above others. Not just by me as a customer, but as the Employer, more importantly. UPS, that's you! ?”
“I highly recommend this store. The entire staff is very nice, hardworking, professional, courteous, knowledgeable about the business and always welcome you with a pleasant smile and kind word. Thank you so much.”
“Krystal at UPS San Bernardino at the shandin hills/Kendall store. Was a GREAT Help to me. She help.me.walkes through with my returns she made it fast and easy. Thank you Krystal.”
“Email service was cheaper then fax. But nobody gave me prices so remember to ask what the prices are for the type of service you need when it comes to the postal side of the business. So boom they get only 4 stars for their lack of communication/service fees. Besides that this place has and does what you need when it comes to postal and pharmacy. And at least customer service is pleasant. Just ask for prices!”
“Margaret dzieman I have been going to mail mart for many years now geno and his wife are always very helpful they go out of there way to help geno has many times offered to get my packages from my car God sent us 1vwry specal people sent us”
“i have been going here for 20 plus years. Not once have I had any package lost damaged or late. I have sent things from Ca to NH, Michigan, Canada, England and other states. Tom has his hands full because it's a busy place and good help is hard to find. Yes the place is a bit messy and cluttered but I don't care as long as the service is excellent which it is. Tom is a very hard worker and very reliable. This place does it all! Passport photos, notary, fedex, UPS, faxing, copying, safe deposit boxes, and great selection of greeting cards, calendars, etc. Tom cares about his customers and has never let me down. Don't believe those bad reviews! He is a great guy with an impeccable work ethic and extremely trustworthy.”
“The owner is always so nice and welcoming! I’ve been using this store for years and just recently had a good chat with the owner. ReLlt nice guy down to earth loves his job and this town.”
“Seeing some of the previous comments is really sad because people can never be understanding. These workers are rockstars! Working with only one system and short staffed. What do you expect them to do? They are trying their best. Hang in there guys. You guys are doing a great job!”
“Great experience at the store. Their staff, especially Manali who helped me while I was there, are quite welcoming and treat with a lot of patience. All the postal and courier details that i wanted to know were answered.”
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“The UPS Store near me provides exceptional customer service with a team of friendly, knowledgeable staff who are always ready to assist. The store is well-organized, ensuring quick and efficient service, and they consistently deliver awesome service time. Their expertise and friendly atmosphere makes every visit smooth and hassle-free. Highly recommended yall”