The UPS Store #0449 in Redlands is a locally owned and operated business that provides a range of services including expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Conveniently located in Albertson's Shopping Center, east of Redlands Senior High School, it is committed to helping customers with their mailing and shipping needs. The staff is known for being professional, knowledgeable, and friendly, with some employees going above and beyond to offer excellent customer service. Customers appreciate the positive attitude, helpfulness, and humor of staff members like Valerie, Jackie, and Loreen, who are described as hard-working and exceptional. Despite long lines and corporate staffing issues, these employees maintain a high level of service, making customers feel valued and satisfied. Many reviews highlight the staff’s willingness to assist with questions, provide better options, and handle returns efficiently. Overall, The UPS Store in Redlands is praised for its friendly atmosphere, reliable service, and dedicated employees who genuinely care about helping customers with their shipping, printing, and other business needs.
I feel sad to leave this bad review as this is my local UPS and have always had a good experience here. But today the manager Hector was rude and passive aggressive towards me. He was not helpful and just seemed annoyed by my questions. I will not be returning to this UPS store.
April 2026
Mariah and Andrew thank you so so so so much for your help and patience today! Superb! 5 stars all the way!!!
March 2026
This store and the gentleman that worked here went above and beyond what their job title asked of them. Thank you so much!
