The Nike Factory Store offers a pleasant shopping experience for customers. The store is clean and easy to navigate, with a wide selection of shoes and apparel. The staff is known for their excellent customer service, with several reviews praising the helpfulness and knowledge of the employees. Customers have noted that the staff is willing to go the extra mile to assist them in finding the right products, even offering discounted "B-grade" options with minor flaws. The store also accepts veteran discounts, which can be stacked with other promotions. However, some customers have reported issues with theft in the parking lot, advising shoppers to be cautious when visiting the store. Overall, the Nike Factory Store provides a generally positive shopping experience, with a focus on customer satisfaction and product selection.
I had a very good experience. The manager was helpful and exchanged shoes was easy.
June 2025
Some pretty good deals scattered throughout the store.
June 2025
Messiah was super helpful and had great customer service skills. She was the only one who genuinely had a conversation and asked if I found everything I needed.
