Pacific Premier Bank, founded in 1983 and headquartered in Irvine, California, serves both businesses and individuals across the United States. Known for its strong performance, the bank emphasizes delivering exceptional client service and fostering a personal, friendly atmosphere in its branches. Customers praise the staff for their welcoming, helpful, and professional attitude, noting that employees go above and beyond to meet banking needs promptly and satisfactorily. The branch managers and team members are often described as friendly, attentive, and dedicated, making clients feel valued and understood, unlike larger banks where customers may feel like just a number. Many small business owners appreciate Pacific Premier Bank’s personalized approach, including clear communication and quick assistance with services like lines of credit and funding. The bank is also recognized for its ability to help businesses grow and troubleshoot operational issues effectively. Employees are well-treated, which contributes to low turnover and stronger relationships with clients. Customers highlight the bank’s commitment to treating clients as partners, providing guidance on products and services, and maintaining a helpful and friendly environment. Overall, Pacific Premier Bank is praised for its professionalism, customer-focused service, and dedication to community and business growth, making it a trusted choice for both personal and business banking needs.
Great experience! Great customer service, Karina was very helpful going the extra mile to get something done on a Friday at closing time! I was so grateful and will recommend this bank! They just got a new customer in me!
July 2023
I have been really pleased with the services at Pacific Premier Bank in Redlands. The entire staff is welcoming and helpful. They truly go above and beyond with all my banking needs.
May 2023
I cannot say enough great things about this branch. I've been banking there for over 15 years. When you bank here you are truly treated like family. This is the way banking should be. Carina, Denise, Lance, and Tasha are all amazing. I highly recommend banking here.
