Parts Authority is highly regarded for its quality parts and exceptional customer service. Customers appreciate the authentic products offered, noting that they prefer Parts Authority over other chain stores like AutoZone or O'Reilly's. The staff, exemplified by a team member named Sandy, provides thorough assistance, going above and beyond to resolve issues, such as troubleshooting product fit and offering replacements at no extra cost. Many customers have had positive experiences over the years, praising the store for its honesty, straightforward pricing, and eagerness to meet customer needs. Parts Authority is consistently recommended as a reliable choice for automotive parts, especially for older vehicles.
Lucky I found this little place with huge volume. Staff is friendly. My alternator was the cheapest in town and comparable to Amazon prices. No more Autozone, Napa, or O'Reilly's for me.
February 2026
I paid $100 less for a radiator than anywhere else advertised and they had it in stock, where as it was a day or two to wait with the other guys. And Ralph was friendly, funny and a good dude. I will be hitting them up first for sure, when I need car parts.
March 2025
Good store, good people, good authentic parts. This is the place to go for good parts if you want to go to AutoZone or O'Reilly's they don't have the same quality products. I'd rather go with my German brand products.
