Petco is a well-known store focused on pet health and wellness, offering a wide range of products and services for dogs, cats, birds, small pets, fish, and reptiles. Many customers appreciate the variety of pet foods, especially for cats, with options from dry to wet food, and find the staff to be helpful and friendly during their visits. The store also provides services like grooming, veterinarian care, vaccination clinics, pet adoption, and dog training classes, aiming to give pets the best care possible. Customers can enjoy savings through online shopping with options for in-store pickup or repeat delivery. However, some experiences vary. While some customers have had positive encounters with friendly and professional staff, others have noticed that the store's appearance has declined, with cluttered aisles and a less inviting environment. Customer service has been described as lacking, with staff appearing robotic and unhelpful, sometimes walking away when questions are asked. Concerns have also been raised about the treatment of small animals, such as fish, who are kept in cages that some find inhumane. Additionally, there have been issues with product quality, such as dog food being sliced open during pickup, leading to concerns about freshness and handling. Overall, Petco remains a convenient place for pet supplies and services, but customer experiences can differ based on store conditions and staff interactions.
Getting around the shopping center has issues, but once you find it, well stocked.
July 2024
First time grooming and they were fabulous. Will definitely be back. My pup looked the best she ever has
July 2024
My dog trainer and I took my dog there yesterday for the first time. It was a wonderful experience, and after a half an hour, when we got home. He was worn out all night.
