Petco is a well-known store focused on pet health and wellness, offering a wide range of products and services for dogs, cats, birds, small pets, fish, and reptiles. Many customers appreciate the variety of pet foods, especially for cats, with options from dry to wet food, and find the staff to be helpful and friendly during their visits. The store also provides services like grooming, veterinarian care, vaccination clinics, pet adoption, and dog training classes, aiming to give pets the best care possible. Customers can enjoy savings through online shopping with options for in-store pickup or repeat delivery. However, some experiences vary. While some customers have had positive encounters with friendly and professional staff, others have noticed that the store's appearance has declined, with cluttered aisles and a less inviting environment. Customer service has been described as lacking, with staff appearing robotic and unhelpful, sometimes walking away when questions are asked. Concerns have also been raised about the treatment of small animals, such as fish, who are kept in cages that some find inhumane. Additionally, there have been issues with product quality, such as dog food being sliced open during pickup, leading to concerns about freshness and handling. Overall, Petco remains a convenient place for pet supplies and services, but customer experiences can differ based on store conditions and staff interactions.
Truly love the events. We were able to bring our two pugs to see the Ester bunny and they got to choose more squeaky balls for their collection
March 2026
The bed I bought my dog is great quality and he loves it and the cashier showed me that it was on sale and I saved money so that was fun. I’ll continue shopping here.!!
March 2026
Favorite location! They have lots more than the other Petcos and I like their cleanliness
