Optum is so bad, my pharmacy left messages after messages for refill approval. and No one is calling back until I have to call and get the refill approve. Staff is not experienced as they used to be with HCP.
December 2022
On January 11, 2022 aound 9am, I had a prescription from my doctor to get a shot and was refused entry. I was told I needed a referral letter. I had been there before and was not treated this way. I'll make sure I or no one I know ever go there.
August 2022
I have been locked out of my portal and am waiting on important bloodwork. There is almost no way to contact my doctor because I cannot access my portal. It has been two weeks since my appointment and I am just going to have to drive there and ask if I can get my results printed in person. Disappointing.
OptumCare® is a family of more than 46,000 doctors and 1,300 neighborhood clinics across the country. We work together to help over 17.5 million people live healthier lives. Our goal is to put each person on the right course of care. We do this by providing each patient with a care team that works together to meet the patient’s needs. Our doctors use proven treatment plans backed by the latest research. Together, patients and their care team can create a personal wellness plan. To us, success means the health and happiness of our patients. That’s how we’re helping to create a health care system that works better for everyone.
