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February 2024 by Rebecca Huser
The woman in the passport department was rude and impatient and that’s being nice! If you don’t have to come here I definitely wouldn’t!
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February 2024 by Robert Callaway
Passport office is horrible. Supposed to open at 9am but by the time the employees arrive and actually open, it’s actually 10am. No respect for people’s time
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February 2024 by Seektruth
I made an appointment for my passport which I waited for weeks, thinking this post office was what it used to be, it was packed with no visible signs to let customers know what to do when arriving, stood there for a while and finally decided to walk in the next room where a woman named Dee Dee yelled at me and told me to go outside, confused and shocked at her rudeness I tried to find a place to sit and wait later she came out and asked who was there first I said I have an appointment and told me no you don’t , I said yes I have it on my phone and yelled at me and said no you don’t and you can go somewhere else, I said I know I can, and she looked at me like she wanted to kill me and said I don’t want to argue get out!!! I was frozen and shocked, and I said I will and walked out, I will never go back to that post office where they verbally abuse you and get away with it,This post office don’t deserve any stars, but that was the only way I could leave a review.
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February 2024 by Rick Becker
Sad state of affairs for a location that was awesome in the 1980s. Counter staff appears overwhelmed, front counter needs another remodel.
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January 2024 by Jim Stevens
Review is on Passport Services. DO NOT RECOMMEND. We made an appointment online weeks in advance and received confirmation but we showed to find they decided to close that service for the day with no notification. Told we could make another appointment but I couldn't help laugh at the ridiculousness of that idea. Fool me once...! Total waste of our time.
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December 2023 by Jonas Denney
I showed up for my passport appointment along with several other people and the person who works in the passport office never showed up to work. The people working at the office kept saying “I don’t know if he is coming if you know what I mean”. This is the third passport office in LA that I have had this issue, perhaps this is not unique to this location, but a problem with getting a passport in Los Angeles period.
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December 2023 by Steven Greenberg
I do a lot of business at this particular post office.I always receive my parcels.John, who works at the front desk is amazing!During the Christmas rush, he took the time to address all my needs.Thank you John!
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December 2023 by Betty Kubat
All of us on the 2700 through 2900 blocks of Spreckels lane are sick and tired of getting our mail after 8 pm and a lot of times no mail at all ! Get it together supervisors and do your job!
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December 2023 by James G
Because why would the self service machine be stocked with stamps? Definitely no need for that.
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August 2023 by Richard Arsenault
Filed formal complaint against Redondo Beach post office for rude and unprofessional staff behavior. Urged Postmaster General to investigate and enforce federal laws. Join me in making your voice heard. Let's seek improved service together. #Accountability
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August 2023 by Steve U.
They do not answer their phone. It rings and rings and then drops. SAD!Every other company in world has managed to have a call system that records your call when they are busy.
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July 2023 by Sandy Shemet
The worst customer service!Attitude, gabbing w co worker, not helping customers, no help when question asked. Just sat on her chair and gave attitude! Ugh
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June 2023 by Julie Carr
I use this post office for my business every day.. There is only one pleasant woman that works the counter...the rest are rude and miserable. I can't understand the nastiness with the people that actually keep them employed. Why is there no management fixing this.?I was blown away when I ran into a differen post office in the and they were so kind... sad . Also get a bigger drop box for after hours....you close the doors 5 minutes before closing and its very frustrating... you stare right at me and know I just need to put a large prepaid box in the bin. Complete di#$ move.
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June 2023 by Hilary K
Associate told me “figure it out yourself next time” when I asked for basic assistance assembling a small priority mail box. I don’t mail things via US postal service but was trying to help out a friend by mailing his sunglasses back to him.
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June 2023 by Shree S.
some psychotic african American overlord is a nazi she reigns over the bins . she is supposed to manage Hermosa as well...all totally mismanaged . she enables apathy and lets the workers at Hermosa tell customers off . disgusting. your packages get stopped, not delivered ,.. it's AWEFUL.
