“I love Ross finds; I have no idea why their wood side plaza section placed the benches where you can sit and try on shoes but there’s no mirror to check!! You need to walk around to check the shoes you are trying on! And those pairs are locked so you can’t even walk wearing them; that’s a dump idea whoever did that ?”
“Your sales people really know the products you carry. They know the drop of different running shoes, whether they are for neutral/pronating/supinating feet, and which styles come in different widths. They even volunteer the information the you may be due a reward on your current purchase. I had some unexpected things happen on a custom order I had on Hoka shoes. Every person I dealt with took ownership of the problem to get it resolved. I won't be buying athletic shoes anywhere else.”
“I recently bought a dress for a black-tie event from B Chic Fashions, and couldn't be happier with my purchase! Evidently, the dress looked stunning on me -- cuz I received numerous compliments throughout the evening :)
The convenience of having an in-house alteration service was a huge plus, making sure the dress was a perfect fit.
Moreover, their customer service was exceptional. Despite their usual closing time of 5:30 PM, Andree kindly kept the store open a bit longer so I could try on the dress after work on a weekday -- extra effort made my shopping experience smooth and stress-free.
Highly recommend B Chic Fashions -- it'll definitely be my go-to for my future formal wear needs!”
“Def a store to check out if you are on the Ave. Employees are super sweet and helpful. Their Jewelry selection is exceptional. They also have their own clothing line I plan to purchase on my next visit.”
“My two kids (9 year old daughter, 7 year old son) both had an amazing time at their week at Camp Couture! The first day, they came home and instantly said it was the best camp they'd been to and have to come back (and they have been to many camps!). Before, my son had only limited experience hand sewing, but learned to sew several stitches by hand and even proficiently use a sewing machine. My daughter can now independently sew complex projects on a sewing machine. They made so many, very cool projects during the week. I was blown away each day. They each made a stylish, lined hoodie and a stuffie all in just one day. Other projects included a quilt (made from my son's favorite outgrown T-shirts), a cool backpack and bag that I could totally see in a high-end store, and animal-shaped pin cushions. Each week, they have different projects to mix it up. I was impressed with how great of a teacher Alexandria was. She was patient, encouraging, and knew how to challenge and meet each student where they were. They learned so much in just one week. You can tell she puts a lot of care into the projects she designs for each kid and the individualized prep she needs to do each night for each one's level, interest, and choice of project. We're so lucky we found this camp and will definitely be returning!”
“I stopped in here a few weeks ago to make an exchange for an item they had put on hold for me. I was greeted right away by the store associate, and even though my return was a few days old and the tag had fallen off she gladly took care of me in a fast and professional manner. Jillian also helped me pick up an online order and informed me about a few in-store deals, which helped me pick out a few more items I had my eye on. Although it’s not the closest hot topic to where I live, I’d gladly go back any day since everything I needed to do was taken care of and I was in and out in about 10 minutes. Thank you again Jillian.”
“We had exceptional assistance with some items we wanted to change (for smaller sizes) after receiving them as gifts. They had good suggestions if they did not have the exact item in stock.”
“I recently had the pleasure of visiting the Tommy Bahama store, and I must say it was an absolute delight! From the moment I stepped inside, I was transported to a tropical paradise. The store's vibrant and inviting atmosphere truly captured the essence of the Tommy Bahama brand.One of the first things that caught my attention was the impeccable interior design. The store's layout was well-organized, making it easy to navigate and explore the wide variety of products available.The staff at Tommy Bahama was incredibly friendly and helpful. They greeted me with warm smiles and were always ready to assist me with any questions or requests I had. Their extensive knowledge about the products and their genuine enthusiasm for the brand made my shopping experience even more enjoyable.”
“This is such a gem of a store with beautiful, contemporary yet timeless, quality clothing! Everything is meticulously organized and I always find myself drawn to pieces that I don’t know I’d ever find or pick for myself elsewhere. I am trying to slowly build a wardrobe of sustainable, quality pieces and this is a great place to do so. The owner, Emily, is so kind and I love that her and the shop’s values of equality, ethical production, and sustainability align with my own.”
“I have been a customer of Mack for many years and I can truly say he provides amazing customer service. The store is a reflection of his style and you can’t help but admire his taste in fashion. Highly recommend coming in to shop or even talk about the brands he carries.”
“Paulina was incredibly kind, knowledgeable, and helpful. She helped me pick out items for an upcoming event and offered great insight and suggestions, patiently answering my questions and explaining differences between each of the products/colors I was considering. Excellent customer service - thank you Paulina and Vuori!”
“Mariel made me remember why shopping in-person instead of online was worth it. She was friendly and helpful, and all around made me feel like a superstar when I walked in, instead of the middleage millennial that I am. Fantastic service. Give that lady a raise! Mariel for President! 11/10”
“Nordstrom Rack each has a different vibe. Fremont has better layout in the store sales and friendly staff. Palo Alto seems that everything is just thrown in the middle of the room. Not a lot of options shoe size for 6.5 - only 1.5 rack. Only engaged with the check out person who wasn’t rude but certainly didn’t seem thrilled to be there.”
“Very sweet cashier, the jewelry is very cute definitely my favorite piece now. I don't usually leave reviews but the shop had a good vibe and I recommend you go here if you like cute crystals!”
9:30AM - 11PM
640 Concar Dr, San Mateo
Clothing Stores
“If you're in search of a shopping experience that's both convenient and comprehensive, look no further than this Ross store. Situated amidst a sprawling parking lot, accessibility is a breeze, ensuring that your retail therapy begins the moment you step out of your car.
Once inside, you're greeted by an impressive array of merchandise that spans the entirety of the store. It's immediately clear that this Ross location goes above and beyond, offering a vast selection that exceeds the offerings of its counterparts.
For fashion enthusiasts, the clothing section is a veritable treasure trove, with racks upon racks of stylish finds waiting to be discovered. From trendy tops to classic denim, there's something to suit every style and budget.
But the offerings don't stop there. One of the standout features of this Ross store is its extensive perfume selection, boasting an impressive array of fragrances to suit every preference. Whether you're in search of a signature scent or looking to explore something new, you're sure to find it here.
Beyond clothing and fragrance, this Ross store also caters to a variety of other needs, with departments dedicated to everything from home goods to accessories. It's a one-stop shop for all your shopping needs, with an abundance of options to explore at every turn.
In conclusion, this Ross store is a shopper's paradise, with its ample parking, extensive selection, and unbeatable value. Whether you're on the hunt for the perfect outfit or simply looking to indulge in a little retail therapy, you'll find everything you need and more within its walls.”
“Outstanding service with the best in fine Italian style. Alterations are also very well done. My girlfriend and I outfit ourselves for our European trips here and we love it.”
“An adorable gallery with the most beautiful butterflies that I've ever seen.The yellow ones definitely stood out because I've never seen one like that before.It's amazing to see when people bring the best out of these butterflies and I'm glad I got to see them.Thank you for what you do. It's amazing and wonderful.”
9:30AM - 10PM
1119 Industrial Rd, San Carlos
Clothing Stores
“This Ross location in San Carlos, is very convenient with plenty of Parking and lots of great up to date fashion options for men, women and the kids.Not only named brand shoes, pants, shirts, and more for the whole family, including your pets needs.With many great household items for decorating, creating a new esthetic for your home at a huge discount even your home can get in on the deal.Other functional items, like kitchen ware, chairs, tools and toiletries, not to mention my favorite part, searching for that random Ross hidden gem. You search through the racks of inventory when suddenly~ Kablaam!!!I get slapped in the face with that stunner, that keeper, that perfect me item, you can't find it cheaper~Then this happens...I start screaming out loud "Mom!!!! Mom!!! Where are you??? Can I get this??? Can I ???"My Girlfriend, say's..."We're at Ross and your Mother is at her house~What's wrong with you??? 54 year old Man, screaming for some tightie whities~ No!!! Can't have em. Mother gave me full "Popcorn Privilege" over you."I said, "What's that???"She says, "I get a front row seat with a Box of Popcorn while I watch your Mother kick your"...Anyway, you get the idea.Going to any Ross, for me has always been exciting, especially in San Carlos, where there's something for everyone and is areal retail gem in our Community.Merry Christmas & Happy New Year's to Ross Dress for Less and all their great Employees.Wishing the same to all of you that love shopping. Plus one last thing I think is very important.Victim Proof YourselfThe only one that is gonna come on time to rescue you, is yourselfWe must vigilant about observing our surroundings, listening to that gut feeling, paying closer attention when leaving the stores, driving home and safely getting inside and locking the doors.There are so many Creepy night crawlers lurking outside.Since a huge number of Bay Area Retail stores were looted & closed. It makes San Mateo retail stores potential targets for groups of looters. So be careful and do anything you can to avoid the thieves and call 911Use a decoy wallet and purse to take out with you. Keep your money and cards in a zip up travel wallet that lays next to your body. Just in case.To protect yourself from all the wild animals lurking outside, which these days ripping down your door, hell bent on doing something that cant be good.By the time help arrives it might be too late get yourself a big can of what stops a bear, I promise you, better than using a permanent solution it will give you plenty of time to victim Proof yourself.We are living in a beautiful world with monsters all around after shopping at Ross the trading post is where to get your camping supplies.May the New Year's to come, be full of happiness, health and love for eternity.Randy Chavez”
“Really enjoyed my experience here. They made the return for an item I changed my mind about seamless and the store was well kept and organized. The store associates were really sweet and attentive.”
“This store is a hidden gem!I walked past this store several times before my visit. Each time my boyfriend said, "you have to go in here one day! Stop- just take a look in the window. Look at her interesting pieces!"This week, I had the time to finally stop in and peruse. "G", of G. V., was very personable. We talked while I found hidden treasure after hidden treasure. I was looking for some fresh new pieces of clothing to update my wardrobe to go to Chicago and meet my boyfriend's family. I found many things. From classic to artsy- edge- y. All the while, G and I were having a great conversation.Since COVID, I have experienced a waning bar in customer service. That won't happen here! G is amazing. Her store has something for everyone. There are many nooks and crannies with so many interesting pieces!If you are craving to find a store where you can have a great shopping experience and get some interesting pieces that you do not see everywhere else- this is the place to shop!!It's a great thing to support our local businesses. Give it a try!!! I will be back...”
“The North Face store in Palo Alto is a remarkable destination for outdoor enthusiasts and fashion-conscious shoppers alike. Nestled in the heart of Silicon Valley, this retail gem offers an extensive range of high-quality outdoor gear, apparel, and accessories, making it a must-visit for anyone looking to embrace the great outdoors or simply elevate their everyday wardrobe.
Upon entering the store, customers are greeted by a warm and inviting atmosphere. The layout is spacious, with well-organized sections for various activities such as hiking, climbing, skiing, and casual wear. The store is adorned with stunning visuals of breathtaking landscapes and adventure scenes, instantly inspiring visitors to embark on their next journey. The knowledgeable and friendly staff members are always on hand to assist, providing personalized recommendations based on individual needs and preferences. Their expertise in outdoor activities truly enhances the shopping experience, as they can share valuable insights into the different products available.
One of the standout features of the North Face Palo Alto store is its impressive selection of gear. From durable jackets and insulated parkas to moisture-wicking base layers and rugged footwear, the variety is exceptional. The products are made with innovative materials and cutting-edge technology, ensuring that customers are equipped to handle any adventure, no matter the weather conditions. The store also offers a range of eco-friendly options, reflecting The North Face's commitment to sustainability—a vital aspect for many outdoor enthusiasts today.
In addition to clothing and gear, the store boasts an array of accessories and lifestyle products. From stylish backpacks and sleeping bags to trendy hats and gloves, there’s something for everyone. The North Face Palo Alto also features a selection of high-performance gear for extreme sports, catering to both seasoned adventurers and those just starting out.
Another highlight of this location is the community engagement that The North Face fosters. The store often hosts events, workshops, and talks, creating a space for customers to connect with like-minded individuals who share a passion for the outdoors. These events not only educate participants about outdoor skills but also promote conservation efforts and inspire a collective commitment to preserving nature.
The North Face Palo Alto also excels in its customer service. The staff is attentive and genuinely interested in helping customers find the right products for their adventures. Their willingness to go the extra mile, whether it’s providing a fitting consultation or sharing personal experiences, sets this store apart from others.
In conclusion, The North Face store in Palo Alto is more than just a retail space; it’s a hub for adventure, community, and sustainability. Whether you're an avid hiker, a casual weekend warrior, or simply someone who appreciates quality outdoor apparel, this store has something to offer. With its exceptional product range, knowledgeable staff, and commitment to community engagement, the North Face Palo Alto is a true standout in the world of outdoor retail. A visit here is sure to inspire your next adventure and equip you with everything you need to explore the great outdoors in style and comfort.”
11AM - 5PM
358 State St, Los Altos
Clothing Stores
10:30AM - 5:30PM
1460 Burlingame Ave, Burlingame
Clothing Stores
“Exquisite collection of top tier Italian tailoring. David is a lovely sales gentlemen who joyfully dressed me in various samples around the store taking a lot of time with no pressure. Excellent unique store of items you probably can't find anywhere else in the peninsula.”
“There was an issue with my order and return(s) but Michael was extremely helpful. Makes me want to come back to this store to shop. Very accommodating and fantastic customer service. He also addressed the issue and provided an alternate option for future orders.”
“A well-managed Arc’teryx store with attentive service. One of the few stores to carry Veilance pieces. There always seem to be attractive and sparse displays but many more sizes in the back.
A pleasant shopping experience. The most comfortable, lightweight and functional outdoor clothing I’ve found.
The Veilance line is appropriate for urban wear, with Japanese styling. Often simple and oversized, occasionally elegant, always without a logo.
The manager helped us recently, and she was simply excellent.”
“I recently had a fantastic experience at Madewell. The variety of stylish options impressed me, and Maria provided excellent assistance, making the shopping process enjoyable. The quality of the clothes exceeded my expectations, and the prices were reasonable. I highly recommend this place for a great shopping experience!”
“Amber at J.Crew is an absolute gem! I recently visited the store in search of a tuxedo for an upcoming wedding, and I couldn't have asked for a better experience. Amber's dedication to her craft was evident from the moment I walked in. She expertly guided me through the process, suggesting the Ludlow Slim Fit suit for me to try on and ensuring I found the perfect fit. Despite not having the exact tuxedo I had in mind in-store, Amber's insightful recommendation and unwavering attentiveness left me confident in my decision to order it. Her commitment to providing exceptional service and genuine care for her customers truly sets her apart. Thank you, Amber, for making my shopping experience seamless and enjoyable!”
“It has been years since I last been to this location but it was nice to have walked in on there sale which was 40% off of everything. Staff were nice and helpful. There was a lot of merchandise available which was so good to see. We spent a certain amount which earned us a gift bag. ?”
“Great Staff! Very helpful and friendly. Prices have gone up! I always get all my daughters school uniforms here. Disappointed that they’ve discontinued the cartwheel shorts. They used to have great back to school deals but not this time around… The staff more than makes up for the price increase. A staff will always come and ask if you need help with anything if they see you with a confused look in your face. Clean restroom too!”
“Rehreh Boutique has an excellent variety of different styles, fabrics , and colors. The quality of fabric is excellent, which feels soft and durable. overall Rehreh boutique is really fun to shop in. The way the boutique is set up is very warm, and inviting. I’m looking forward to going back!”