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September 2022 by Paul A.
This is the worst place for health care. I've read the above about the Customer service within the pharmacy and I completely agree, they are way out of touch. Maybe it's time to go back to Blue Cross. This is the kind of care that I'm going to be provided with screw you Kaiser
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May 2022 by Mark M.
Terrible situation. They called me and said my prescriptions are ready. Online it says they are ready. Then I go down to pick up and they would not release one because it was 2 days too early! It's just another thing that Kaiser does to get you to spend more money. I asked to talk to pharmacist and he relayed a message to the cashier.It's just not good if the website has different information.Now I have to come back and waste gas and $ getting the prescription.
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July 2021 by Alison C.
Most unprofessional pharmacy technicians I have run into. They would rather be socializing among themselves.
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June 2020 by Christina W.
During this pandemic kaiser has been packed with covid patients and ignoring their patients who do not have the risk factors for it. My fiance has been sick for two weeks out of work with a rash coating her ENTIRE body as well as severe joint pain and inflammation. They took a full week before even thinking to try blood tests. Then they proceeded to change her primary without notifying her and she is in severe pain with no answers to what she had or proper care or attention from her doctors. Still no answers and the advice nurse says shes 30 so she should be fine even after pictures of the rash were sent. This is ongoing and they are making her wait days to even have a video visit while we are struggling to pay rent because she cannot work. Do not go to Kaiser.
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May 2020 by Steve D.
The Pharmacy is great, smooth and efficient. They get the 4 stars. However, the Covid-19 screening outside should get 2 stars. They don't tell you to wash your hands. They just take your temperature and wave you thru. No sanitizing, or anything. I hope this virus is going away, because that's really sloppy screening. Get well soon!