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March 2024 by Joseph Willis, Jr
Great customer service
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March 2024 by Ken Brewer
Fast service, friendly.
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March 2024 by Sharon K
Friendly fast service. Easy free parking
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February 2024 by Giovana Loli
The lady who helped me was very kind and professional and the service was quick, I didn't have to wait, thank you.
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February 2024 by Michelle Manos
great quick service
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January 2024 by Maribeth Andolina
Always so helpful and kind …
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January 2024 by Samie Goodman
Amazon returns are easy to go here. Staff is helpful and welcoming
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January 2024 by Katherine Chappelear
Variety of services. Convenient locations and hours.Great staff who are helpful and creative.
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December 2023 by Trista Redfern
Friendly and speedy service!
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December 2023 by Allison Davis
Jessica in store #1433 went WAY above and beyond to help me solve a problem. I was shipping 4 boxes of returns to Zappo's in the same 4 boxes I'd received the items in, but Zappo's had only provided me with one label. Jessica explained that each box had to have a unique label. I called Zappo's from the UPS store and was on the phone with them for over an hour as they tried to figure out how to produce 4 labels. Jessica allowed Zappo's to email the labels to the store. She took the time to repeatedly refresh the store email looking for the labels. When they wouldn't come thru on the store email, she gave out her personal email. Zappo's required that each box be opened & the contents listed to them over the phone. Jessica opened all the boxes and lent me tape to tape them up again. She was the epitome of customer service and problemsolving -- and, mind you, this was on a busy Saturday during Christmas season!
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December 2023 by Priscilla Vargas
Jessica very nice and helpful and made my return process so easy and fast. With her being the only employee in store working both times I came she handled it very well.
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December 2023 by D.A.
UPS store Woodside Plaza Redwood City is always clean, the employees are friendly and helpful and super efficient at Amazon returns! Love this location!
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October 2023 by Vasudha Duggirala
Friendly service, good postage rates cheapest of non government carrier, nice partnership with Amazon. Good Amazon return pickup assistance.
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October 2023 by grkgod1001180
Have a small business based out of Redwood City always make 200 + copies Michelle has always been professional & helpful also takes care of regular customers. I usually come for color copies during the week but made a visit on Sunday 10/15 1 employee held down the fort, Jason helped customers with an efficient manner that I witnessed. All staff at this location have excellent customer service skills and have never had anything to complain about. If I could it give 6 ⭐'s I would, the only thing I would like at this location is the large paper cutter that cuts North & South otherwise I have to drive up to FedEx Office & Printing on Whipple in Redwood City.
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October 2023 by Arleene McKennna
I was at the Redwood City store last week to return an item to Amazon. It was a busy time, when I arrived. Within 10 minutes a sales clerk took me over to the Self Checkout station, where he showed me how to do the processs of sending my package. I wish I got his name, ‘cuz he made my anxiety mood into a happy one. He was very friendly and smiled with a pleasant voice the whole time. ;)
