The UPS Store #4133 in Redwood City provides a range of services including expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. It is a locally owned and operated business committed to helping customers. Customers often praise the friendly and helpful staff, especially highlighting employees like Ryan and Rishi for their patience, kindness, and knowledge. Ryan is frequently described as an outstanding employee who makes returns and shipments easy and pleasant, even during busy times. Rishi is appreciated for his efficiency and cheerful attitude, going above and beyond, even staying longer to assist customers. Overall, the store offers excellent service with staff that are attentive, positive, and welcoming, making it a preferred choice for many customers who value good customer service and professional support.
The representative helping me was patient, polite, and extremely helpful. Kayla knew exactly what was needed and how to smoothly process my orders. Her positivity and professionalism will put this location at the top of my list for UPS related transactions.
August 2025
Ryan was so patient and so incredibly knowledgeable and helpful! Thanks so much for all your help with my returns and shipping
August 2025
The service representative was the best, very friendly and helpful. UPS staff are usually not polite nor friendly. This is a first.
