Metro by T-Mobile, located at 625 S Riverside Ave Ste K, offers unbeatable prepaid plans and a variety of 5G phones from brands like Apple, Samsung, and OnePlus. Customers consistently praise the friendly and knowledgeable staff for their exceptional customer service. Reviews highlight experiences with helpful employees who have gone above and beyond to assist customers with phone issues and purchases. Many have expressed gratitude for staff members who patiently answered questions and provided clear explanations, making them feel comfortable and valued. One customer noted a previous negative experience at the location but returned to find a welcoming atmosphere and helpful service that changed their perception. Another long-time customer appreciates the store's neat organization and looks forward to special promotions like T-Mobile Tuesdays. Overall, customers feel supported and satisfied with their experiences at Metro by T-Mobile, making it a go-to destination for mobile needs. For more information, customers can call (909) 301-4481 or visit the store directly.
I had purchased a phone from them and the phone was defective took 5 hrs to replace but the girls did there best to deal with me lol super appreciate the patience even was I was being rude.
January 2023
Very good service! Stephanie Martinez was so helpful and genuine! She literally saved my life! My phone was dead and she has magical fingers and brought it back to life! I appreciate great customer service, she was knowledgeable and just the sweetest person ever. Thank you Stephanie
November 2022
I have been a customer since way back more than a decade.Friendly staff and store is always neat and organized.Love the T MOBILE TUESDAYS..Just recently redeemed my Denny's free grandslam breakfast meal. Redeeming gifts or discounts are something I look forward to every Tuesday as a satisfied TMobile customer.
