AutoZone in Richmond is a leading retailer of automotive parts and accessories. The store is tidy and has changed impressively. Staff are friendly, helpful, attentive, and well known. Employees provide great service, offering to test a car's charging system, and can remove, replace, and install a new battery quickly, even in difficult conditions. Customers find the people amazing and are truly grateful for the helpful assistance. The store is a place to get everything needed to keep a car running, including parts for preventive care, with good prices on all items.
Great customer service from the cashier manager in a helpful and friendly way. I've always dreaded going to this place because of the lack of service. Kudos to him for service with a smile.
April 2026
Better customer service/ better vibe today This is my second time shopping at this location… way better service than my last
April 2026
Thank you to the team at this location I was able to change my turn signal Lucia and Kao has the patience to help me…. 5 star⭐ for reals!!
