Courtyard by Marriott Richmond Berkeley offers a generally good stay with a convenient location near stores and restaurants. The property is well maintained, clean, and feels safe, with plenty of free parking. The rooms are comfortable and warm, featuring comfy beds, a nice TV selection including Netflix, Prime, and YouTube, and a well-stocked, functional closet with an iron and hangers. Guests appreciate the updated, tech-forward rooms, especially for business travelers, noting the comfortable desk and above-average showers. The breakfast bistro, which features Starbucks coffee, offers a hearty breakfast plate with eggs, seasoned potatoes, and bacon, and a tasty breakfast sandwich. Overall, the staff, especially front desk personnel, are friendly and helpful, with one staff member providing exceptional service that improved the guest experience significantly. However, there are areas needing improvement. Room cleaning was inconsistent, with some guests experiencing no cleaning for several nights despite requests. The couches and pillows in some rooms showed stains, affecting comfort. The bistro often had long lines, especially with only one staff member working, and the chairs could be cleaner. The elevators were in poor condition, with one needing repair, and the cleaning of elevator areas was insufficient. Some guests found the room design lacking privacy, with no microwave or laundry facilities on-site, and the small fridge was noted as a downside. The water in showers took longer to warm, and dual shower heads did not work simultaneously. Food options outside breakfast were considered expensive and low quality, and some found the room layout poorly designed, lacking storage or privacy features. Despite these issues, the friendly staff and clean, comfortable rooms make this a decent choice for travelers, especially those seeking a central location and good amenities.
I stayed there for 3 nights. Loved the place! Rooms are very neat, beds are very comfortable. Excellent location, convenient access to many restaurants, departmental stores. Parking is abundant and the area is very safe!
August 2026
Victor was top tier with his customer care and made my check in process exceptionally easy. Thank you for delivering a valued experience! Victor and Joyce were amazing.
August 2026
Great place. Very clean rooms and didn't get skipped by housekeeping (happens after lot, all over). Quiet, I'm not sure I've seen another guest while I was here. Check in was standard and efficient. Close to everything as well. Even has a two story walmart literally across the street.
