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February 2024 by Charles Allen
Clean, comfortable room. Check in was easy and fast.
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February 2024 by Michelle Jensen
Come and stay at the Courtyard by Marriott Richmond Berkeley and watch the Super bowl. all star bar manager Jovan is the greatest 10 stars for you. Thanks for excellent service.
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January 2024 by Janae
I traveled here on business and I had a wonderful stay. I want to give a special thanks to Jovon Williams for making my bistro experience enjoyable. If we are in the area again, we will definitely be back to this Courtyard.
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January 2024 by Samera S
Comfortable stay, pleasant sleep and pleasant staff.
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January 2024 by James Myers
Convenient location with big, clean rooms. I would definitely recommend this hotel to others.
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January 2024 by Marci H
The check in staff and bar staff were friendly and helpful.
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January 2024 by Tiffany De Haan
Jovon gave such amazing service while we were here. Friendly, quick, and professional. And he made great drinks! Miguel was also amazing! Thank you for your magical hospitality!
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January 2024 by Chandler McCoy
Jovon was AMAZING! His service was unmatched! Thank you for taking care of our group!
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November 2023 by J Brian
Had our room ready extra early. Room was exactly as advertised. Staff was friendly. Parking was easy and free. Gave us late checkout Best hotel experience in a long time, and I’ll come up here again when I’m in the Bay Area even if it’s a little out of the way.
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November 2023 by Ted Giraldin
The five stars are for the beds actually being comfy and the property is quieter than you might expect. Stayed a couple of times and if you need to be in the inner East bay, this is not a bad spot to stay!Rooms: Updated and the both times we stayed, the mattresses were not worn out, which is a big plus for me.
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October 2023 by Cindy Variz
We booked two rooms with double queen size beds in each room to sleep 3 grown people. It was confirmed, however we were given two king size beds with a pull out bed/sofa. When we arrived to our rooms, there was no extra linen to make a sofa bed and tried phoning the front desk and housekeeping..no answer...we had to go to the front desk and request linen in person. If we had requested a king-sized bed, the room would be considered perfect, however we needed what we pre paid for and had confirmation for. The night staff had no manager on site to address this issue.
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October 2023 by Chibuikem Ekechukwu
I enjoyed my stay in the hotel but I am disappointed that after a week of leaving the hotel my incidentals have not been refunded to my account. I was told 3-5 working days which has elapsed yet nothing. Good enough I made videos of the room before leaving with no damages.Do the needful.
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August 2023 by Michael Veras
Very disappointed. Expected much better from a Marriot property. Stayed 4 nights to attend a family members wedding in Pinole and do some sightseeing in San Francisco. Although informed the hotel upon arrival we wanted our room cleaned daily it was only cleaned once .When I informed the concierge I was blithely informed that a mistake was made that our room was not to be cleaned. No apology nothing done to try to make it up to us via comping us a day or two on the room rate. The room was decent but the shower head faucet literally fell off and the toilet water pressure was dismal. This place is not very well run.
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August 2023 by Chanelle Mack
The service at this hotel was amazing. I had out of town family stay here, and it was absolutely one of the best experiences. Most notably was Jovon Williams, who was over the food and bar area. His professionalism, care, attention to detail, and personalism was extraordinary. His food and drink selections were exquisite. I would recommend this hotel and Jovon to all my friends and family.
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August 2023 by mark lewis
Well located for what we want to do in San Francisco area. Quiet rooms, but strange laboratory noises; Not really an issue.