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“Consistently exceptional experiences, highly competitive pricing, and, most importantly, the opportunity to support my local community are just a few of the reasons why I choose K&L Hardware. However, it is essential to recognize that the true value of K&L Hardware lies in its exceptional customer service, its familial atmosphere, and its unwavering commitment to ensuring that customers find everything they require.”
“They always have what you need and the staff is very knowledgeable. Most definitely, the place to go when you need to fix something that's new or old. With this place, you're in luck.”
“Went in to grab something for a small side project the other day and asked the blonde teen employee at the front desk where I could find them. She said they didn’t have them though. Luckily before I left, the other worker Ari had overheard and lead me to what I was looking for! I don’t understand why the other worker said you didn’t have them, I wasn’t rude and normally the service here is great. Ari really saved the day!”
“Went in looking for tie downs and walked out with welding wire, a chisel set and a whole bunch of other stuff that I did not intend on buying. And I forgot to get tie-downs while I was in there so I guess I'm going to have to go back ?”
“have car problems? need a smog? take it to Jc auto repair shop. jc is a very good technician and as well as his team . They will diagnose your vehicle and find the right problem . Give them a try. Thank you JC for fixing my vehicle For 2004 Toyota Camry And as well as my other vehicles.??”
“I've always loved this store. Very helpful and courteous folks, almost everything u need but at a drastically reduced price. Most hand tools are excellent in comparison to the stuff the were made out of 10 years ago. Not the same policy as craftsman tools, but hey, who does? And where's craftsman today?”
“Great store! we found snow boots for our toddler and the staff was nice. We returned later for a jacket and the guy gave us advice to not get stuck in traffic on our way to Snow Valley. Any other ski rental store had high prices for ski gear. We're happy we found this hardware.”
“I'm Andrew Campbell from saddleback inn... I like trading post way more than Rim Lumber. Thanks for helping find all the parts to fix the faucet very knowledgable and helpful. Thankyou trading post”
“The store is under new ownership and the people are very kind and helpful. They greeted me and helped me to find anything in the store. Not to mention the store looks clean and organize. Definitely coming back.”
“Outstanding Service and Support!
CED San Bernardino has been an absolute pleasure to work with. Their team is very personable, knowledgeable, professional, and always willing to go the extra mile to help with any electrical supply needs. The inventory is well-stocked, and orders are processed quickly and accurately. Whether it’s a large project or a quick pickup, they’ve consistently provided me with excellent customer service. Highly recommend for anyone in the electrical trade looking for quality products and reliable support!”
“Today I came in early at 8am and the lady in the front genova was very nice to me helped me out with everything i.meeded and I felt that her customer service should be recognized thank you genova”
“Those guys in San Bernardino know their stuff, and they're very friendly and very helpful. I've gone to them several times for advice and never leave wanting.. and the big man behind the counter Mike.. can't say enough good things about him”
“I would like to say that I was provided with the upmost customer satisfaction. Not only were they able to provide me with said order of materials/tools, but even gave the extra effort to show the appreciation to customer patrionage. Went out of their way to make this order possible while maintaining the reputable name of Hub has it. Big thank you to the hard-working team at San Bernardino Hub.”
“They were open on Saturday excellent place for Licensed AC and Heating people, had my AC capacitor in stock, the gentlemen behind the counter were good. The price was also fair. The only reason i gave them a 4 star and not 5 review is the rough area in San Bernardino but thats not Johnstone fault.”
“Great customer service every time I needed it. Managers are always helpful. I had a problem with my military discount not working and the manager got it corrected. Thanks to all at The Home Depot.”
“Approx 1115, Sun, 7/7/24, I telephoned Lowes in Highland, CA. I spoke with customer service associate named Gladys. Within 5-8 minutes she researched several models of the portable cooler I was requesting. She assured me that there was stock in the store. Within 10 minutes I arrived and she was right there to assist me. She located the item and invited a fellow associate named Kevin to assist me in locating it and bringing it to her checkstand. This was all done within an hour along with mixed interruptions to assist other customers. Both of these associates, especially Gladys, were professional, competent, and made me feel comfortable and welcomed. In these chaotic stressful times we are all experiencing combined with devastating heat and high temperatures these associates were priceless in their pride and commitment to uphold the values and ethics in their job performance for this company of Lowes. They should value these true team associates and strive to encourage and reward all company team associates who participate and share these ethics.”
“Amazing people. Really fast unloading . broker told me my appointment is at 9AM when I picked up the load on Tuesday. Thursday I got here and broker called me at 8 AM and they told me they waiting for me since 6 AM. Receiving opens at 6 AM, so if you’re making a delivery you can get here by 6AM even google map shows you they open 8:30AM.”
“Went for two sets of a drill bundle that were on sale at this location only. On arrival, we couldn’t find them on the shelves.
A friendly employee named Richard approached us and asked if we needed help with anything. He verified on his scanner that the product was in stock, and volunteered to go check the top rack. He did see one from the ground, and went to go grab his lift. He gated off the section for safety, and was able to get us both of the sets we needed.
Richard gave us an exceptional customer experience that we rarely get at other businesses. We were not asked to write a review, but his work inspired us to do so.”
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“Bigger selection than any other hardware store up here. Always have great interactions with the staff, very kind, knowledgeable, and resourceful. Prices are slightly more than a big box retailer down the mountain, but totally worth it for the convenience and knowledge of fellow local residents.”