-
March 2024 by Jorge H.
Di Anna was so Kinda and Helpful she went over every question I had with me. Know I have no doubts about my New Altura Account.
-
February 2024 by Desiree L.
Di Anna Burnett had amazing customer service I brought a friend in to sign up for an account she got us in and out quickly and even told me about a few things I didn't know like other places where I can do deposits and other places to not get charged for withdrawing money! Thank you!
-
December 2023 by S Robinson
Crystal Origel was very professional and helped us with options for a credit card for our college son as well as suggesting investment of savings into a larger interest earning cd for both my son and us. It was a real pleasure to work with someone so patient and professional and it was always with a smile.
-
November 2023 by Chan Shin
Crystal was very helpful in getting our accounts set up. She was very well informed on all the services Altura credit union provides. Thank you!
-
November 2023 by Mi Fa
Crystal and Katarina are such Honest sweet respectful hard working employees they are great needed asset to altura credit union.Keep up the good work lovely beautiful ladies. Love Altura Credit Union
-
November 2023 by Jasmine D.
DiAnna B was amazing! Came in to open an account and she informed me of a variety of services i did not know Altura even had. She was quick, understanding, compassionate, and overall joy to work with! Even opened my daughter an account as well! We are truly happy we made the switch over to Altura. Thank you DiAnna!!!
-
October 2023 by William Leiva
My first time opening an account for myself. Crystal Origel was great! She helped open my account and told me everything I need to know. She even taught me how to build up my credit once I am 18. Crystal made it very easy!
-
October 2023 by Loony Jk
My first time opening an account for myself. Crystal Origel was great! She helped open my account and told me everything I need to know. She even taught me how to build up my credit once I am 18. Crystal made it very easy!
-
October 2023 by Anay linares
DiAnna Burnett made my experience very easy and calm, she was so patient and answered all my random questions with a very kind attitude and showed interest in helping me with anything else apart from what I came in for ! Amazing service
-
October 2023 by Anay L.
DiAnna Burnett helped me with my car loan title transfer and answered all my questions very well she gave me all the information I needed and also helped set me up an account, her service is great and she is so patient! I honestly felt comfortable to ask anything I wanted to know as she was very sweet ! Nice and fast appointment with her
-
September 2023 by Ravinder Kooner
Me and my daughter went to ACU to get our business vehicle refinanced, unfortunately that couldn't happen but we did end up applying for a personal loan and Crystal helped us out with that. The application was extremely easy and were approved within minutes, and Crystal guided us throughout the entire process. Customer service was exceptional, thank you!
-
September 2023 by julissa valle
Crystal was very helpful, she took the time to help me with everything I needed. I’m only 18 and it was my first time and she helped me step by step to fulfill my needs. She was not rushed at all, she was very helpful. She also helped me get the app and helped me login. I appreciate a person like her to help us in this field of work. Amazing costumer service !!
-
September 2023 by Brian E.
Been a member before Altura bought the old credit union I belonged to 20+ years ago, still do all my checking and savings thru them, great customer service only downfall is their atm machines seem to be very outdated I always go in now just faster
-
August 2023 by LaBarbara N.
Amber was helpful. I appreciate it I had a question about Shared branches in the area, and she not only gave me a verbal location. She took the time to write down the address.
-
August 2023 by mcgdncn
Crystal is so extremely awesome. No matter what I need done at the bank she is always there with her smiling face to help. My wife and I truly appreciate her service and care. Based on her service we will be banking here for a very long time.