The AT&T Store in Riverside offers a wide range of phones, tablets, smartwatches, and connected devices from popular brands, along with various wireless data plans to suit every need. Customers can enjoy the flexibility of prepaid plans with no annual contracts and no credit checks, as well as unlimited data plans that provide nationwide 5G service at no extra cost. The store staff are generally friendly, attentive, and knowledgeable, with several reviews highlighting exceptional service. Customers appreciated staff members who patiently answered questions, helped resolve issues, and provided the best deals. One customer praised a staff member for being calm, sweet, and very helpful, while others mentioned staff being attentive, friendly, and capable of multitasking effectively. However, some reviews noted that not all staff members were equally professional, with one mentioning a rude associate who was on their phone and lacked proper training. Overall, the store provides good service, a clean environment, and helpful staff, making it a reliable place to stay connected.
Ernie was patient, kind while still very professional. It might be a good idea to have him train new staff.
April 2025
Ernesto helped me right of way. I went in to make a payment and mentioned to him about not being able to get into my account online. He resolved that issue for me. Thank you for your excellent customer service.
April 2025
Ernie was great, help me lower my bill , he was really nice
