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“I am the same person whose phone is locked. Thank you for your kind response. I cannot return to the store because I have already returned to my home country, and it is quite difficult for me to contact the officer by phone. Could I please get a WhatsApp number or an email address for the officer so that I can communicate further?”
“Raymond is very professional and knowledgeable. He is definitely an asset to his company. He explains things very well to help the customer understand. He has been a great help to me today.”
“Customer service was impressive. Krystal was very helpful and would've just left if it wasn't for her Patience to go through the options with me.👌”
“I went in w a special request after having purchased the wrong glass from ATT. Zagg at Galleria at Tyler was super helpful! They went above and beyond. My glass looks nice, and I even purchased protection for my Max 17 pro’s camera lenses. Thank you! I will return.”
“I had a very pleasant experience here. The person who help me was Dalia. She answered all my questions and help me to decide what phone I should go for. Tank Dalia for your help and your patience”
“Best experience in this store I buy a new phone and they helped me in setting up all my old data back and service by new team is amazing ?
Highly recommend”
“The young man who helped me, I hope I remembered his name Miguel correctly, was very courteous. He did his best to help me while also helping another customer and seemed genuinely frustrated that we could not find a resolution for my problem. This was a good experience at the store location. Thank you very much.”
“This company got my phone working right after going out of my way to Apple twice and working with techs over the phone, this company actually did the job for me and got it all back and working right. They went the extra mile for me and treated me like I matter. Very kind and helpful people here who know their products and do excellent work! They make Riverside a better place on many levels! So glad I found them!”
“This is my second time requesting services from this business and I'm always impressed by their quality of service! The first time I went was to repair my 2017 MacBook Pro screen they quickly diagnosed the issues and I've not had any problems since! Recently I went to get a change of battery and had the same excellent experience. Totally would recommend this place for their expertise and reasonable pricing.”
“I went in to the shop. I had just got done driving from Vegas. The vendors in Vegas told me $200 for a new glass screen. $199 at this place for a REAL glass screen”
“Thank you Marlen for setting up my phone and tablet plan. Appreciate the great customer service you and Ana provided during the activation process.
I would like to add there was a rude customer that came in yelling and wanting to get verbally abusive with Marlen. Marlen you handled yourself with grace and composure. Keep up the great work.”
“Awesome service Antonio helped me lower my bill
I've talked to multiple people over through 611 and wasnt able get help and Antonio took the time to review and fix everything”
“I went into Verizon last week because I've been having problems with my bill diego figured out the problem in a couple of minutes. He was very professional and helpful ty diego”
“Hands down a great experience, one of the managers Ryan did so well we ended up sending our family there to switch from their old carrier and he chopped their bill in half”
“Mark was super helpful, very competent, and was the main factor in keeping us from switching from AT & T internet to Starlink. We were so frustrated with trying to deal with the telephone troubleshooting system. It was so nice to speak to a real human in person and get some help. Mark did an excellent job.”
“I opened up a new line today and I was extremely satisfied with the customer service at this store, both employees were very helpful in making sure I got what I was looking for. Definitely will be returning!”
“The reps at the 958. D Jeri and Angelina and Adrian were very helpful on several occasions. We are seniors and are not very technically with our phone issues. They are very patient and knowledgeable. Thanks guys!”
11AM - 6PM
4850 Tyler St # 6, Riverside
Mobile Phones
“This guy tony was amazing he was easy to communicate with, fair, and extremely helpful. I was having issues with my iCloud after he repaired my phone and was able to explain how to fix it even after already doing an amazing job fixing my phone. better to come here than go to the kiosks in the mall for sure he was thorough and very patient.”
“The customer service representative was very patient and understanding of my time constraints. I did not want to purchase anything more than what I pre-ordered online and he was understanding but still continued to do his job and sell something. I was not the friendly person I needed to be but I hate sales. When I say no its no and let's get finished. Your sales representative was very professional and understood my concerns.”
“Manager is great here she helped me with transferring the information on my other phone 10/10 recommend coming here super helpful girls ! They are super sweet ☺️”
“Manager is great here she helped me with transferring the information on my other phone 10/10 recommend coming here super helpful girls ! They are super sweet ☺”
“They didn't let my money get away like the store next door did!!... sales kid was sarcastically humorous and engaging, knowledgeable enough to rebut any deal killer I may have had..I wanted a phone....i wanted same number..i wanted a case...thats what I got...Fyi....they also repair phones too... in a clandestine looking big boss back room”
“Thank you Jonathan for being knowledgeable the cell phones. And thank you for hearing my story and knowing exactly what to do. You made me the happiest woman on the planet Earth. Thanks a lot for all your help.”
11AM - 6PM
3862 La Sierra Ave, Riverside
Mobile Phones
“Chris was such a nice young man. Passed over all my information, got me a new affordable phone and was able to save my old email that I couldn't access anymore! Thanks so much cricket! you have a great staff!”
11AM - 6PM
5218 Arlington Ave, Riverside
Mobile Phones
“Gaby was so amazing she gave the best customer service I have ever had and help my family and I in getting new phones and answered all of our questions. I would definitely recommend her to anyone even my friends and family she the best!!!!”
“I had a great experience at the MetroPCS in La Sierra, Riverside thanks to Jonathan. He was extremely helpful and kind, and took the time to assist me with everything I needed. He was patient, knowledgeable, and made the whole process easy and stress-free. It’s rare to get such genuine customer service these days, and Jonathan really went above and beyond. Highly recommend asking for him if you stop by this location!”
“Awesome. Chris was super patient with me. He got me the iPhone 14 and got all my stuff onto the new phone. Thanks Chris and thanks cricket for the great plan of service!!! ?”
“This store is super helpful ! I went in and was helped by Ernie who was absolutely fantastic ! He made sure to do everything in his power to help with my issue. He was super patient and has phenomenal customer service. Thank you Ernie !”
“Customer service of a great hard worker name is Sam very professional of what he does for sales giving sam a 5 star give sam a raise. Definitely knows what I’m looking for. First iphone16e ever had I’m a Samsung girly but very pleased on my new iphone Again thank you for your complete service. And happy new year 2026 ??”
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“Best boost mobile ever the girls here are best and so funny 10/10 definitely recommending friends and coming back! I was going to go somewhere else but they were rude but here I felt welcomed!”