AutoZone Riverside #6147 in Riverside, CA is recognized as a leading retailer of automotive replacement parts, offering a wide range of new and remanufactured hard parts, maintenance items, and car accessories. Customers frequently praise the helpful and friendly staff, who are dedicated to assisting with various automotive issues. Many express appreciation for employees like Manny, who skillfully tested batteries, made product recommendations, and provided additional services such as changing headlight bulbs and refilling fluids while explaining features. Joe also receives commendation for his patience and thorough help in assembling challenging parts. However, some customers have reported negative experiences involving management, particularly with a manager who was perceived as unhelpful and confrontational during an incident regarding a held part. This led to dissatisfaction and feelings of unfair treatment. In contrast, other employees, like George, have been recognized for their exceptional customer service and conflict resolution skills. Overall, AutoZone Riverside #6147 is noted for a generally positive shopping experience, with many customers highlighting individual staff members for their exceptional service. Despite some complaints about management, the store remains a popular choice for automotive needs, with a commitment to customer service at its core.
Great service. I went to buy new windshield wipers, and the employee found the right ones for my car and put them on for me. The whole process was super easy and quick.
August 2024
"Aaron was " AMAZING!! I'M HARD OF HEARING and Aaron explained things So WELL. HE IS A GREAT LISTENER!!! IWIIL DEFINITELY BE BACK!!! Keep up the GREAT WORK AARON!!
April 2024
Can't go wrong at this store. Very helpful and friendly staff. They either have what you need or can advise you on how to get it done whatever the problem.
