Banner Bank, established in 1890, remains committed to being the best provider of financial services in the West. With a focus on delivering competitive financial services, the bank's motto "Do the right thing" is more than just a slogan - it's the guiding principle for its employees. Headquartered in Walla Walla, Washington, Banner Bank has locations throughout Washington, Oregon, Idaho, and California. Customers consistently praise the personable and attentive service they receive at Banner Bank. The staff, such as Sandra and Stephanie, are described as knowledgeable, helpful, and genuinely caring, making customers feel valued rather than just a number. The bank's exceptional customer service is a refreshing change in an industry where it can sometimes be lacking. Banner Bank's responsiveness, courtesy, and expertise have earned it a reputation as a top-notch banking institution, making it a recommended choice for those seeking a truly exceptional banking experience.
I always appreciate how personable everyone is at Banner Bank. They know me. They know a little about my life. I feel comfortable asking Sandra and everyone else there all of my banking questions. It's refreshing to know there are still businesses out there that treat their customers like people, not just numbers.
September 2023
I have banked with Banner for several years now and I love the personal touch that Stephanie and her staff bring to the banking experience. They are always available to help and make every experience a pleasurable one. Thank you for bringing true customer service back to banking.
September 2023
I love this bank, because it doesn’t feel like a traditional bank. I recently lost a loved one who had an account here and Stephanie, the branch manager helped me every step of the way. As a result of the amazing service, I am now a lifelong customer. Thank you Banner Bank!