9AM - 5:30PM
2692 Canyon Springs Pkwy STE C, Riverside
Banks
“I am delighted to share my wonderful experience with the exceptional bankers at Pacific Premier bank with Debbie Villalobos. They have consistently provided me with top-notch financial services, making them my go-to institution for all my banking needs.”
“I’ve had the same teller twice within the span of 6 months I believe his name was Richard , rude both times .
Made me feel like I was being judged or he was just in a bad mood. He is the reason I go out of my way to drive to the other side of Riverside .
Extremely sassy and genuinely seemed annoyed to be there . All bald heavier set male.
Even simple questions you get an eyebrow raise and a smart response . Ridiculous”
“I'll shout it out forever this branch is absolutely great everyone at Provident Bank Canyon Crest area is Amazing so personable and helpful in anything they can do they truly go out their way to help thank you so much Tonrie and Merlin”
9AM - 5PM
4204 Riverwalk Pkwy, Riverside
Banks
“This branch of this credit union is amazing!
Customer oriented, friendly and smiling from the front desk and throughout. Efficient, responsive and offers a variety of services. Credit Unions ROCK AND this one is the best of the best.”
“I always have found the customer service to be exceptional while having illness and issues with my unemployment benefit payments they were always at the ready to assist with problem solving. It's refreshing to have the staff take a personal interest in you, while other institutions might have just dismissed me.
Thank you provident for your personalized touch!”
“Best fraud protection I have had with any bank. They are super helpful and professional and friendly, in Every branch that they have in Riverside CA. I would recommend them as the best Bank.”
9AM - 5:30PM
3451 14th St, Riverside
Banks
“My used car buying experience with Altura Credit Union
I applied for a loan, got approved. They tell me the can give me .5% off if I have direct deposit and another .25 if I use their auto expert to buy a car. I use the auto expert because why not it’s free and I get a slightly lower rate.
That same day Priscilla got me approved I get a call from the best auto expert ever, Marina, to ask what I’m looking for and price range. I tell her my needs: Korean or Japanese SUV with 3 row seating. 2019-2024, under 100k miles. My wants: Hybrid, no base model, dark color paint. She says ok she’ll give me call when she finds something for me to look over.
1 week later she’s asking if I am interested in a dark blue 2021 Sorento Hybrid EX. She sends me the carfax: 1 previous owner, all maintenance and oil changes done at the dealer, Certified Pre-Owned. I say sure why not, next day it’s delivered to my front door, I sign some paperwork with the guy from the dealer in my kitchen. I tell him where the closest restaurant is so he can wait for his ride that’s 2 hours away. I drive away in my gorgeous new ride.
The only bummer is I don’t get to pay $400 for nitrogen filled tires, and hundreds more for paint protection VIN etching and the overall haggling experience that is the American used car buying experience… oh well. Still 10/10 experience. Wonderful people.”
“Estephania always gives me great service and helps me out so I can get out fast and continue with my day :) I really appreciate her and hope to see her every time I come to this location :)”
“The acknowledgement of your presence when you walk in is the best. Everyone is always willing to help you. I've been with Wescom for 37 yrs. I will always come to Wescom for my banking, they are family.”
“Lost my bank card on a night out, Brianna made my experience at this PNC location 10 times better and made sure I was able to leave with a new debit card with no hassle. Give that woman a raise!!! Thank you ?”
“Bashar and Carlos were so helpful during our auto loan experience! Very informative and made the process very simple and less nerve racking. I appreciate the service they provided”
9AM - 5PM
6365 Valley Springs Pkwy, Riverside
Banks
“The best credit union I've ever been a member of. Staff is great to handle your transactions and any problem you may have. I highly recommend all military and prior military to become a member.”
“This is a review for the Underwriting department for CUDL. They are very efficient and fast and always answer the phone even after hours. Great doing business with Altura CU.”
“My experience was very good
Thank you Mrs Stephanie I believe she's the manager.
She was very nice, great customer service.
My situation got fixed with great atención.
Thank you again.
I give 5 ? stars ?”
“Aida is so sweet and so helpful. When the atm ate my money and restarted repeatedly before crashing. She helped me figure it out all while keeping me calm and reassuring me. Every time I need to go in she is super helpful! Thank you Aida!”
“This credit union has always been my favorite place to bank at, but I had some unfortunate life events and situations happen, and I was stuck living on the street for a while. I managed to get myself off the street, clean up, and I managed to save a little money. I stopped by this branch to see if my account was still active and if it was possible to get a new debit card while depositing the money I had worked for. Not only was my account active with no fees putting me in the negative, but they got me a new card in the same building, and the lady who was working said that they had some donations and asked if I'd like a bag of some food. I said yes please that would be awesome... And she really helped me out with a lot too. I am so grateful for the food you guys gave me, the kindness you showed me, and just the fact that you treated me like a human being. I am 4 and 1/2 months clean and sober, I don't talk to a lot of people anymore and I stay to myself, so this kindness really touched my heart and again, I am grateful.
Thank you and God bless you Arrowhead I appreciate your team so much.”
9AM - 5:30PM
17094 Van Buren Boulevard, Riverside
Banks
“Chelsea Bornt is the reason I will continue coming back to this branch!! She has amazing customer service and is pleasure to speak with, she’s very professional, polite and punctual. You can tell she actually enjoys her job! People like Chelsea make a difference in not only the branch but in the days of the customers they service. I hope she gets the recognition she deserves!”
“The teller Faye Faye was awesome, friendly very Knowledgeable, Patient, Especially with no knowledge of how to do a wire transfer she helped me out 100%. I’ve had U.S. Bank for 17 years and been through numerous locations. This by far is the best.”
“I had not been able to get into my online account for a month because of a system error. After numerous phone calls trying to resolve the issue online, I was finally directed to recreate my profile at the bank. Simone Fink, the Branch Service Ops Manager, walked me through every step of the process making sure everything worked, even the mobile app, before I left the bank. She even told me about checking account perks I didn't know I had. The customer service at this branch is excellent and the location convenient.”
“Victoria Carrillo has by far been the most professional and friendly tellers I have had. She was understanding and compassionate and made sure I got assistance thoroughly!”
9AM - 5PM
4333 Orange St Ste 100, Riverside
Banks
“I'd like to point out a great worker from this Credit Union. I was having trouble finding a buyer for a car i was trying to sell. Charyl Freeman of AUTO EXPERT helped me find the right buyer. She really puts in the effort to find the right people to fix and/or sell your vehicle. She is absolutely always on point and makes sure you're able to get the best deal with everything you need. Couldnt be any more appreciative for her great help/work.”
“I have been an Altura CU member since 2013. They have always taken care of us.
Now that I live in Reno, NV and losing more and more Co-Op shared branching locations, I have to close out my membership today.
Raymond is such an amazing person and really helped us close our membership.
Thank you Altura CU! We will miss you!”
“This branch was very helpful with a document we needed; we were able to make an appointment, so we did not have to wait, and all went well. No other banks in the area were able to help us! Thank you.”
“This Credit Union is so easy to work with! We needed to purchase our leased vehicle and it was just a phone call away! That's it! Once approved we scheduled an Appointment to sign the documents. Robert was so helpful, knowledgeable and easy to work with. Such a snap to get this done!!! Yipee”
“US Bank staff @Vons branch is everything a bank should be! They are professional, kind, and local. Everyone is so welcoming, and they really make you feel like an important person.After setting up my new business account the client relationship consultant 4 “Alicia Rix” spent the time to show me how everything works on my new account and signed me up with online banking and download the app on my iPhone and showed me how to navigate the app, deposit a check…etc. plus she referred me to two other departments to help grow my small business. You just do not get that kind of individualized touch when banking with large national banks!I appreciate all the staff and look forward to many years banking with them. They are unfailingly friendly, helpful, and professional.Next time YOU stop by here ask for “Alicia Rix” to experience great customer service & professionalism for yourself!”
“I love these ATMs out side the bank because they feel safer. People generally respect each others privacy and keep their distance staying on the stairs until you are done.”
“I went to this branch specifically for help with my new checking and savings account. Alberto was extremely helpful and knowledgeable. He was kind and helped me get everything I needed set up, and answered all my questions as well. He made me feel very comfortable and confident and I left there feeling great. You are much appreciated Alberto!”
“I had an amazing experience today at this branch. I came in looking to apply for a car loan and was helped by DiAnne Burnett, She was so kind and really helped me understand the process! Customer service was a 10/10”