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“I am delighted to share my wonderful experience with the exceptional bankers at Pacific Premier bank with Debbie Villalobos. They have consistently provided me with top-notch financial services, making them my go-to institution for all my banking needs.”
“I’ve had the same teller twice within the span of 6 months I believe his name was Richard , rude both times .
Made me feel like I was being judged or he was just in a bad mood. He is the reason I go out of my way to drive to the other side of Riverside .
Extremely sassy and genuinely seemed annoyed to be there . All bald heavier set male.
Even simple questions you get an eyebrow raise and a smart response . Ridiculous”
“I'll shout it out forever this branch is absolutely great everyone at Provident Bank Canyon Crest area is Amazing so personable and helpful in anything they can do they truly go out their way to help thank you so much Tonrie and Merlin”
9AM - 6PM
4204 Riverwalk Pkwy, Riverside
Banks
“This branch of this credit union is amazing!
Customer oriented, friendly and smiling from the front desk and throughout. Efficient, responsive and offers a variety of services. Credit Unions ROCK AND this one is the best of the best.”
“I always have found the customer service to be exceptional while having illness and issues with my unemployment benefit payments they were always at the ready to assist with problem solving. It's refreshing to have the staff take a personal interest in you, while other institutions might have just dismissed me.
Thank you provident for your personalized touch!”
“Best fraud protection I have had with any bank. They are super helpful and professional and friendly, in Every branch that they have in Riverside CA. I would recommend them as the best Bank.”
“My used car buying experience with Altura Credit Union
I applied for a loan, got approved. They tell me the can give me .5% off if I have direct deposit and another .25 if I use their auto expert to buy a car. I use the auto expert because why not it’s free and I get a slightly lower rate.
That same day Priscilla got me approved I get a call from the best auto expert ever, Marina, to ask what I’m looking for and price range. I tell her my needs: Korean or Japanese SUV with 3 row seating. 2019-2024, under 100k miles. My wants: Hybrid, no base model, dark color paint. She says ok she’ll give me call when she finds something for me to look over.
1 week later she’s asking if I am interested in a dark blue 2021 Sorento Hybrid EX. She sends me the carfax: 1 previous owner, all maintenance and oil changes done at the dealer, Certified Pre-Owned. I say sure why not, next day it’s delivered to my front door, I sign some paperwork with the guy from the dealer in my kitchen. I tell him where the closest restaurant is so he can wait for his ride that’s 2 hours away. I drive away in my gorgeous new ride.
The only bummer is I don’t get to pay $400 for nitrogen filled tires, and hundreds more for paint protection VIN etching and the overall haggling experience that is the American used car buying experience… oh well. Still 10/10 experience. Wonderful people.”
“Estephania always gives me great service and helps me out so I can get out fast and continue with my day :) I really appreciate her and hope to see her every time I come to this location :)”
“The acknowledgement of your presence when you walk in is the best. Everyone is always willing to help you. I've been with Wescom for 37 yrs. I will always come to Wescom for my banking, they are family.”
9AM - 5PM
3600 Tyler St, Riverside
Banks
“Lost my bank card on a night out, Brianna made my experience at this PNC location 10 times better and made sure I was able to leave with a new debit card with no hassle. Give that woman a raise!!! Thank you ?”
“Bashar and Carlos were so helpful during our auto loan experience! Very informative and made the process very simple and less nerve racking. I appreciate the service they provided”
“I had not been able to get into my online account for a month because of a system error. After numerous phone calls trying to resolve the issue online, I was finally directed to recreate my profile at the bank. Simone Fink, the Branch Service Ops Manager, walked me through every step of the process making sure everything worked, even the mobile app, before I left the bank. She even told me about checking account perks I didn't know I had. The customer service at this branch is excellent and the location convenient.”
“This is a review for the Underwriting department for CUDL. They are very efficient and fast and always answer the phone even after hours. Great doing business with Altura CU.”
9AM - 5PM
6365 Valley Springs Pkwy, Riverside
Banks
“Shout out to Efren & Michael they both have excellent customer service. Thank you to all our MILITARY members for all they do to protect us too. Many Blessings!
☺️❤️??”
“Chelsea Bornt is the reason I will continue coming back to this branch!! She has amazing customer service and is pleasure to speak with, she’s very professional, polite and punctual. You can tell she actually enjoys her job! People like Chelsea make a difference in not only the branch but in the days of the customers they service. I hope she gets the recognition she deserves!”
“My experience was very good
Thank you Mrs Stephanie I believe she's the manager.
She was very nice, great customer service.
My situation got fixed with great atención.
Thank you again.
I give 5 ? stars ?”
“The best bank I've ever been a member of. Not only do they offer the best customer service but they do not nickel and dime you with fees. They're friendly and fair. Go see Daniel, you'll be happy you did.”
“The teller Faye Faye was awesome, friendly very Knowledgeable, Patient, Especially with no knowledge of how to do a wire transfer she helped me out 100%. I’ve had U.S. Bank for 17 years and been through numerous locations. This by far is the best.”
“Victoria Carrillo has by far been the most professional and friendly tellers I have had. She was understanding and compassionate and made sure I got assistance thoroughly!”
9AM - 5PM
4333 Orange St Ste 100, Riverside
Banks
“I'd like to point out a great worker from this Credit Union. I was having trouble finding a buyer for a car i was trying to sell. Charyl Freeman of AUTO EXPERT helped me find the right buyer. She really puts in the effort to find the right people to fix and/or sell your vehicle. She is absolutely always on point and makes sure you're able to get the best deal with everything you need. Couldnt be any more appreciative for her great help/work.”
“I went to this branch specifically for help with my new checking and savings account. Alberto was extremely helpful and knowledgeable. He was kind and helped me get everything I needed set up, and answered all my questions as well. He made me feel very comfortable and confident and I left there feeling great. You are much appreciated Alberto!”
“I have been an Altura CU member since 2013. They have always taken care of us.
Now that I live in Reno, NV and losing more and more Co-Op shared branching locations, I have to close out my membership today.
Raymond is such an amazing person and really helped us close our membership.
Thank you Altura CU! We will miss you!”
“This Credit Union is so easy to work with! We needed to purchase our leased vehicle and it was just a phone call away! That's it! Once approved we scheduled an Appointment to sign the documents. Robert was so helpful, knowledgeable and easy to work with. Such a snap to get this done!!! Yipee”
“Yesterday, two incredible things happened; I got off work early that happens once in a blue moon and I had the pleasure of working with Deyra, an exceptional five-star employee! I walked in at the last minute to refinance my auto loan, and the experience couldn’t have been smoother. I was pre-approved, and Deyra made the entire process effortless. She guided me through every step, clearly explaining the required documentation, the rates, and the terms with remarkable professionalism and patience. Despite my many questions, she remained attentive and ensured I felt comfortable and secured with decision.
The outcome was fantastic, and I’m thrilled with the results. Thank you, Deyra, for an outstanding experience!”
“I love these ATMs out side the bank because they feel safer. People generally respect each others privacy and keep their distance staying on the stairs until you are done.”
“I want to express my gratitude for Luis Alvarez, who assisted me in opening my first business checking and savings accounts. My wife and I were a bit nervous, unsure if our representative would rush us through the process. However, with Luis, we felt completely comfortable, and he was extremely informative. He provided us with excellent advice and guided us on how to download the Chase Mobile App and deposit our $2,000 at the ATM.
I’m really glad my wife and I made the 20-minute drive to this location, especially after reading negative reviews about other branches. Luis Alvarez truly made a difference in our experience. I highly recommend making an appointment and requesting him; even if you don’t get him, the rest of the staff was very friendly and welcoming. Thank you all! ⭐️⭐️⭐️⭐️⭐️ 5/5”
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“I had an amazing experience today at this branch. I came in looking to apply for a car loan and was helped by DiAnne Burnett, She was so kind and really helped me understand the process! Customer service was a 10/10”