Chase Bank offers a range of services including checking, savings, and mobile banking. Many customers appreciate the good customer service at the bank, noting the cleanliness and ease of finding locations. A standout experience shared by a traveler highlights the friendly assistance received at a Riverside, CA branch after losing a wallet during a trip. The helpful staff, particularly two employees, provided support in accessing accounts and ensuring the traveler could continue their journey. However, some customers noted a lack of enthusiasm from certain employees when inquiring about opening bonuses. Positive experiences also include friendly and professional service from staff members who assist with various financial needs. Overall, Chase Bank strives to provide valuable services and support to its customers, making it a reliable choice for banking needs.
I enjoyed my experience, my bank agent helped me upload my digital card into my payment system with Google wallet.Plus ensured me that buying a home is something they can help me with. I loved this first impression. Really good place. Go #1 Chase bank!
May 2024
They really didn't seem that interested in taking my money searching for a way to get me an opening bonus. I was a little surprised but other people will be more enthusiastic.
December 2023
Good customer service at bank. Drive through nice as well. Clean and easy to find. ( Try the Baked & Scones bakery for breakfast, pastries or lunch after your visit. The best!!)
