JCPenney Optical provides comprehensive eye exams to ensure customers look and feel their best. The optical department offers an extensive variety of eyewear and sunwear, including exclusive brands, and expert opticians help customers find the perfect pair that fits their style and budget. The staff is welcoming and goes above and beyond to assist customers, taking into account their specific needs and preferences. From guiding customers in finding the right frames and lenses to explaining insurance coverage, the team is dedicated to providing exceptional service. With a focus on customer satisfaction, JCPenney Optical ensures a pleasant experience for all.
The customer service was amazing. I called ahead to make sure my insurance was covered and Brenda on the phone made sure to help me she was also very informative. The doctor was very nice and recommended was glasses to use. Definitely will be going back.
April 2023
It was that time again for an exam and the best place to go is KcPenny Optical. Dr. Bock is great as usual and Brenda is always such good help thank guys for keeping my eyes updated !
February 2023
Dr. Bock is very professional and has always given great service. I have always gone to this location for my eye exam and eyeglasses. They have friendly and knowledgeable staff. Brenda gave me great customer service.
