LensCrafters at the Galleria At Tyler provides comprehensive eye exams and a wide assortment of designer brand frames. The business accepts many vision insurance plans and all prescriptions are welcome. Customers consistently report outstanding experiences, describing the staff as friendly, welcoming, helpful, knowledgeable, and professional. The service is noted as pleasant and excellent, with staff taking time to answer all questions thoroughly. They are commended for being very helpful in handling insurance, frame selection, and ensuring customers are taken care of. The process is efficient, with one customer noting a lens issue was resolved in about twenty minutes. In a specific instance, an associate provided great service over the phone, allowing a customer to order replacement glasses without visiting the store, which was highly appreciated. Reviews state that the overall experience is absolutely happy and highly recommendable.
The customer service here is wonderful. They swapped out my old lenses to my new frames free of charge.
August 2026
I went in to see if they can help me fix my glasses . Team lead Hiffaz, took my glasses with a smile and was able to fix my glasses at no charge too.it only took him 5 min only.
August 2026
The staff was very attentive and kind. Dr. Camacho was informative and nice. Staff assisted with finding different discounts that apply to lower total price. Would keep coming back here 100%
