LensCrafters at the Galleria At Tyler provides comprehensive eye exams and a wide assortment of designer brand frames. The business accepts many vision insurance plans and all prescriptions are welcome. Customers consistently report outstanding experiences, describing the staff as friendly, welcoming, helpful, knowledgeable, and professional. The service is noted as pleasant and excellent, with staff taking time to answer all questions thoroughly. They are commended for being very helpful in handling insurance, frame selection, and ensuring customers are taken care of. The process is efficient, with one customer noting a lens issue was resolved in about twenty minutes. In a specific instance, an associate provided great service over the phone, allowing a customer to order replacement glasses without visiting the store, which was highly appreciated. Reviews state that the overall experience is absolutely happy and highly recommendable.
Fixed my glasses in a day, and they were very helpful.
August 2025
Love coming here! Everyone is always so friendly and welcoming. My kids and I go here for our glasses and my oldest has autism and is nonverbal. Alejandro helps us and he’s always very helpful and friendly and makes sure we’re taken care of.
August 2025
Received great customer service and all my questions concerning glasses were answered. Would recommend any person looking to purchase glasses visit LensCrafters
